Auto repair service near Mare Island, CA

They went out of their way to accommodate my needs. They explained every thing to me, and even took my motorhome to finish the smog testing.

Tim is the Most Amazing Mechanic I’ve seen in my 40 Years in the Car Business ! With 3 ways to fix the blend door ! He choose the one for the customer’s best pricing ! The dealer low balled Me & He took a 8 hour job to four hours . The factory set the HVAC actuators to the wrong pressure ! Tim re-set the actuators In The Body Control Module (BCM) after he was done . We now have heater & A/C back again .Tim is a Get Her Done kinda GREAT mechanic! Thank you so much ! After 40 years in the car/truck business He is the go to Guy of Auto Repair . ??????

My truck wouldn't pass the smog test and you discovered a broken cigarette lighter. I had been plugging a dash camera into it and that was causing the fuse to mess up.

I had the lifetime break pads installed on my car about a year ago and now need to replace them. So I called them to see about replacing them and was told the front end replacement job would be $189.99. When I told them I had the life time replacement pads on the car and asked what would the price be I was told $198.99. I will not be going back to them, they are a rip off. Will also tell every one I can about this.

I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

I love going to Clayton Valley Auto Service as Jeff and all those who work there are friendly, knowledgeable and do a very good job. When I had a check engine light Jeff's dad told me right off the top that it could be 4 or 5 different things and they would start out with the least expensive until they found out what the trouble was. I'm still driving that van around 5 years later. I really appreciate the great service they give. They are really great for routine maintenance, and wonderful when I have emergencies.

I made the biggest mistake by taking my car to autos international , they have had my car for the last 4 months and everytime i call about the progress the people can not even give me any information and keep telling me that they are working on it. I can not even describe how angry I am with this company, the people are very rude and have no idea what is going on. I always get the same answer , let me check and see whats going on with it. . my god people , I had to go out and buy another car just to get to work thanks to this so called repair shop. I have discoverd by googling Autos international that this repair shop has an excessive amount of complaints and others have or are experiencing the same problems with this shop. I guess I should have did better research before i took it to them. I have had no choice but to get a lawyer now and will be suing this shop for the cost of the repair and my loss of income thanks to their inability to repair my car. DO NOT GET FOOLED PEOPLE, STAY AWAY FROM THIS REPAIR SHOP , THEY ARE FULL OF LIES

Watch out for this shop. The owner, Charlie Qu is a hustler. He does not want me to buy my auto parts at Napa Auto. Charlie said that Napa parts are all made in China. I had my client repair her car to Advanced Auto Service to repair AC. Charlie promised my client heaven and earth. It took 2 weeks for Charlie to fix the car and made everyday promises that it was going to be fixed.

If you want communication with the service department, think again! When you come in for a VERY SPECIFIC fix and you get the car home to find out they did something COMPLETELY DIFFERENT. Then you get the run around and a TON of excuses as to why you got what you have. If they had just explained from the beginning that this is your problem and that we would like to do this (move something) because it is the standard. I might have been OK with that. That is called COMMUNICATION!!!!! Talking in circles and telling stories is not!

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.