Auto repair service near Orosi, CA

Horrible customer service! I was told a 2 hour wait only to find out after the 2 hours they said there were six cars ahead and it would be even longer. At this point I asked to buy the tire and take it elsewhere only to have Richard the manager tell me I couldn’t pay cash and called me a liar and said that Arnold the employee that helped me in the first place never told me 2 hours. I proceed to get upset after they had already wasted 2 hours of my time called me a liar and wouldn’t sell to me because I only had debit for him to flat out say well I don’t even have to sell you anything! No people skills at all will not be going back there again and will tell everyone I know to not go there! And the crazy thing is I even called the district manager Tony and and he proceeded to say that I acted inappropriately and was not even there! So I’m guessing him and Richard must be close. Thanks you American tire for showing your true colors!

I received incredible service here, couldn't ask for better. I will never go anywhere else. I recommend working with Albert, he gave me great discounts and was very helpful. Sean Johnson

I called to ask about a single repair cost and was immediately treated like I was an idiot. The man who answered began telling me about other things that would possibly need to be repaired once he "got in there". I said that I was only interested in hearing the cost of the actual repair I called about and was told "that's fine if you just want the car to run for half a year". Why would I risk going to this place. I guess I would be an idiot if I went there since he is letting me know upfront that he will be "finding other repair costs". No thanks!

They have the worst service ever. Even for a low class auto dealership. They lie, they steal your money!!I called them to get pre- approved for a vehicle. I faxed over check stubs and all my information. They told me that I qualified that I needed $1,000 down. I took the money and when I gave it to Eleno he told me that there was a problem. that I had to go the next day. I went and they wanted to sell me the CAR THAT THEY WANTED. I told them to just give me my money or I was going to call the police. Eleno told me that I didn't have proof or receipts but I was recording everything on my cell. So he told me to go the next day to pick up a check. They had me waiting 8 hrs waiting for my check.

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