Auto repair service near Superior, CO

I purchased a certified 2012 Jeep Grand Cherokee on 12/29/17. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Steve Kern and he started swearing at me about how hard he worked to get the deal done. That is problem one. Problem two is I tried to contact corporate 6 times over the course of 6 weeks to no avail. Problem three is that the transaxle fluid is in need of changing and if they indeed did an inspection, they should have found that. Before I even took it off the lot, a check engine light came on and the ignition coil needed to be replaced. Again, if they had done the inspection, they should have found it. I also have tried to contact the finance department to find out the expiration date of the certified warranty and in two weeks, I never heard back from them. I called for status on the repair numerous times on 1/16 and as of noon, Mountain time, they could not give me a status. At Noon, they had the vehicle in their possession for 5 hours.

I went in for a simple headlight issue. They fixed it quickly and I felt the labor and part costs were fair based on my research. The customer service was great, and they have a military discount. I will certainly be back in the future if I need more car help.

This is the most amazing place I have ever taken in my car. These guys, Mike, Steve and as of a couple of days ago the newbie Lance are all amazing, caring and most of all nice and funny and just truthfully and down to earth!... I appreciate them all so very much for all they do for me when I need help. Natalee Enlow Denver. CO

Service dept is lacking both in professionalism and technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side.

Aurora Radiator and Automotive Repair is focused on providing high-quality service and customer satisfaction with affordable rates. Our work is guaranteed and we will meet or beat any of our local competitors prices. Our business has been open and running since 1946 at the same location in Old Town Aurora. We have been grandfathered in as one of the oldest original businesses in our community. You won't find a more experienced radiator man around!! Our new radiators come with a lifetime warranty. We also can repair, customize, or modify your old radiator, for all those classic restorations, hot rods and muscle cars wanting to keep it with the original parts. In addition to being radiator, heating and air conditioning specialists, we now are a full service repair and maintenance shop as well. We have an A.S.E. Certified Tech who is up to date with the latest technological skills and computerized equipment required for diagnostics and repair on newer vehicles.