Alignment service near Bantam, CT

I had an appointment for 11am for an ailment. I was told to come back in 90 minutes. When I returned 90 minutes later my car was sitting I the same place where I had left it. People who were behind me in line who did not have an appointment were done and gone. Their appointment system is bogus. I wasted 2hours out of my day for nothing. I collected my vehicle and took it to sears. I would not recommend town fair tires in derby to anyone. Why give someone an appointment and not honor it? Disappointed in town fair.

This is actually for Al Berger in Sales. We purchased a Mazda 5 from him and this guy should be a stand up comic. I have never had so much fun and clicked with a Car Salesman before. Before we knew it we were off in our new Mazda. Even if you dont buy there, just go for Al's humor alone.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Our approach is straightforward and honest: repair it right the first time, and get you back on the road safely and quickly. Many of our customers return year after year because they value the high level of service expertise we provide. Our job is to identify, fix and avoid potential mechanical problems, and keep your car running like the day it rolled off the showroom floor.