Alignment service near Bristol, CT

I will not use this Town Fair Tire again. Bought expensive tires with life time free rotation. Went in a while back with a slow leak (screw in one tire) to have fixed. (Supposed to have free flat repairs as well.) They would not fix the flat supposedly because to close to the edge. Asked to rotate the tires while there but would not rotate due to the screw in the tire. Local repair shop fixed the flat with a plug for $10. (A few years before this had another screw in similar location, they would not fix and local garage did it cheaply). Went in more recently for a supposedly free tire rotation. This time they would not rotate the tires because the OE lugs swell and are not all the same size. Went to another town fair nearby and they noted that some of the lugs swell but did the rotation with no problems. If you like town fair tire, there are plenty nearby but stay away from this one.

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!

This is actually for Al Berger in Sales. We purchased a Mazda 5 from him and this guy should be a stand up comic. I have never had so much fun and clicked with a Car Salesman before. Before we knew it we were off in our new Mazda. Even if you dont buy there, just go for Al's humor alone.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

I arrived on my way from Massachusetts to Georgia with one of my windshield fluid dispensers not working in the aftermath of a winter storm. It was just before closing on a Friday afternoon, and Country Auto took my car into the shop, warmed it up, got my line unfrozen and charged me nothing! I wouldn't have been able to continue otherwise. This is a great place. It is conveniently located to an I-91 exit.

Horrible customer service. Do not trust your car with these people.

Some of the nicest people I've known in the field. Very reasonable on their prices with great quality work. If it's not broken they won't fix it. I will continue to bring my vehicles into them for work. Jim Nelson Windsor Locks, CT

ALWAYS competent, courteous and compassionate.....I have been going to him since Sherman and will go nowhere else. I recommend Dr. Don's to everyone who is looking for conscientious work and honest value in repairing and maintaining their vehicles.

Rose and Dimitri are honest, reliable and hard-working. I've been taking my car there for years and always come away with the feeling that someone "has my back" when it comes to my car. Thank you both and I will continue to come see you for great service, a smile or two and Oreo cookies!

I had an appointment for 11am for an ailment. I was told to come back in 90 minutes. When I returned 90 minutes later my car was sitting I the same place where I had left it. People who were behind me in line who did not have an appointment were done and gone. Their appointment system is bogus. I wasted 2hours out of my day for nothing. I collected my vehicle and took it to sears. I would not recommend town fair tires in derby to anyone. Why give someone an appointment and not honor it? Disappointed in town fair.