Auto repair service near Hartford, CT

Balise Ford is a Ford dealer in Wilbraham, Massachusetts with low prices on new and used vehicles, service, tires and parts every day. We serve Springfield, Hartford and surrounding communities.

This is actually for Al Berger in Sales. We purchased a Mazda 5 from him and this guy should be a stand up comic. I have never had so much fun and clicked with a Car Salesman before. Before we knew it we were off in our new Mazda. Even if you dont buy there, just go for Al's humor alone.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Bought a 2005 Ford Focus ZXW with (known issue) warped front rotors and was in need of an oil change (I agreed to doing these repairs for a lower price) Immediately after registering started having electrical issues.. Doors locking and unlocking while driving and within weeks the car is stalling whenever it feels fit (can only drive 20 or so minutes) and will not restart for hours.. Paid to replace MAF, AIC, Entire Intake manifold and fuel pump.. No solution.. So one Month later the car is parked and I am car shopping - Would NOT recommend to friends or enemies