Auto repair service near New Canaan, CT

As the Manager at this facility, I would like to take this opportunity to provide some information in regards to the previous post. The above customer came into our facility with two concerns. First, check a no start condition. It was a simple diagnosis, the starter had failed. We replaced the Starter, charged standard book time and the cost of a new, not rebuilt part. We even gave the customer a lifetime warranty on the part and did not charge a diagnostic fee. The second concern was to check a no heat condition. We verified there was no heat, and there was a noise coming from the dashboard area. I explained to Tony, this would require removal of the lower part of the dash board to diagnose and there would be a charge. It could be either an acuator, a blendoor, or even debris causing this condition. Tony declined. All the information was clearly marked on the receipt, in which, Tony had signed. I would be more than happy to repair the no heat condition on his old, high mileage vehicle, but he did not want it repaired due to cost. At AAMCO, we have been in business for over 50 years, and make customer satisfaction our number one goal.

Theo's car care is a rip-off!!! I took my car there because my friend said the owner was somewhat honest to him while inspecting his car, and because it's a small local shop so I expected lower charges. However, when I need to have a part replaced on my nissan, the owner asked for the same price as a Nissan dealer is asking, and, much higher than Goodyear!! He charged me $100 for inspecting, it took them FOREVER even after I told them my suspicion because it's a common Nissan problem that surprisingly hasn't been recalled on. The inspection cost $60 for my friend who has the same car and exact same issue at Goodyear. When it comes to labor, Theo's mechanic finished taking the part out and putting the new one in in about 1 hour, BUT, he charged me for 2 hrs!! When I told him my friend had it fixed for less, he said he doesn't believe me so I called Goodyear and had him talked to Goodyear, only then did he lowered the price a bit. When I got the bill at the end, it's almost the same as Goodyear's charge but I had a terrible experience. Terrible customer service and the owner is sleazy, rude, and ignorant, I would give him a -5 stars if I could.

A complete Automotive Machine Shop family owned and operated since 1961 Cylinder and Engine Repair Hydraulic Hose Repair Welding Rim Repair 2 Powder Coating Complete line of Colors All makes and models

Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in Lindenhurst last month, and was informed by the owner Joe at Sunrise, that he sold the car for Elite Motorsports. I have had problems with this vehicle within 2 days after picking it up. I called Joe at Sunrise and requested a refund, he refused and stated he sold the car for Elite Motorsports and to take it up with them. Can you believe the audacity? I paid Sunrise Used Cars and he is passing responsibility onto Elite Motorsports and then they denied Joe's claim. I found Elite Motorsports to be dishonest when I insisted something was terribly wrong with my vehicle, they told me to bring it to their location, and was promised a full diagnostic. I requested the diagnostic report, but they refused it, I asked for their Technician notes, and while Frank, their service manager was looking for them on his computer, he conveniently tells me he accidentally deleted them. I'm told the car was brought there for the inspection, yet how does a vehicle with extremely bad brakes, and other issues pass inspection? My vehicle goes back a second time, and this time I give them a diagnostic report from Audi and Elite Motorsports stated their diagnostic was inaccurate, Audi are thieves and they do not know what they're doing. Diagnostic Reports are inaccurate? REALLY? My vehicle has now been sitting for two days because it has a bad leak. Kai from Elite Motorsports promised me he would pick up my car, but the day my car was suppose to be picked up he calls and states, his truck is down. TRUCK IS DOWN? You fix cars, why is your truck down for two days now? Just more lies. Then he has the audacity to tell me to pay for a tow to his shop. My car vibrates terribly, car is leaking oil (I believe transmission oil) that ruined my driveway. AC doesn't work, and I could go on and on. PLEASE HEED MY WARNING AND STAY FAR AWAY FROM SUNRISE USED CARS AND ELITE MOTORSPORTS. They are dishonest, and they are liars! The ONLY thing that brings me comfort is... G*d above sees everything, and people like this will eventually get what is coming to them. YOU SHOULD ALL BE ASHAMED OF YOURSELVES!