Auto repair service near Old Lyme, CT

I've been doing business at Palumbo's for years. I would trust them with any vehicle I own! They are kind, and honest. They even took photographs of my worn brake pads and emailed them to me so that I could understand what needed to be done!

The worst! They kept my car for thirteen weeks to do a five-six hour job and charged $400 more then the dealer quoted. "Doc" Reid barked like a junkyard dog when I stopped by to ask when he would be done. Stay away.

Stay Away!!! I had the misfortune of taking my car to this repair station when my brakes locked and received an outrageous "all or nothing" estimate of $3,700 for the repair. When I elected to pick up the car without having the work done, I was told that I was being charged for the estimate (NOTE: the agreement I signed upon dropping off the car reiterated the problem I cited with no indication of a charge for the estimate). After protesting the estimate charge and attempting to leave, the station manager, Anthony Baker, grabbed my left windshield wiper and attempted to rip it off my car. He then called the police, who threatened me with a charge of petty larceny for non-payment. Needless to say, both Sag Harbor Getty (owned by Georgica Services, Ltd) and the Sag Harbor Village Police should be taken to task for this collusion and extortion. As for the brake problem, go to Meinecke: they are efficient, affordable ($1,047), offer a menu of repair options, and do not charge for estimates.