Auto repair service near Bear, DE

Purchased car on ebay, listed as "drive it today". had shipped 300 miles away due to covid nonsense and upon delivery battery was dead...no big deal, replaced battery and took for a drive, noticed front end shake, took to garage where they found $2500 in repairs needed. Lower control Arm, Motor mounts broken, bad axle and airbag control module. this was just the safety defects...also needs water pump, brakes, belt, tires to name a few...has bolts missing underneath and so on. long story short, STAY AWAY!!! ripoff artists and cons...they should not be allowed to sell cars. and that is being kind....

Stopped in to check out a 2004 Chevy Silverado 2500hd 6.0L crew cab truck on a monday. Truck had rust which was typical of this Chevy truck,( rusted out rockers and driverside cab corner) started it up found a broken ground wire under the hood area, oil leaking all over engine, a metal tinging sound from under the hood and the dash reading needs oil changed. Then as the Car saleswoman's husband showed up he asked how I liked it. I told him its not bad but then I noticed the check engine light on and he saw it too. I told him I had a OTC scanner and asked if I could hook it up he said no problem. After running a key on engine off scan there was 14 codes. 12 were in history for various things some bad some not so bad and then a hard Knock sensor pending and a bank 2 knock sensor confirmed. For those that don't know you have to pull off the entire upper intake manifold and all associated wiring and sensors to replace those. I said well it a little more than I wanted to get into right now with winter coming and I don't have a garage. He said he understands and said look I really need to get at least $3500 so if you know someone who might be interested tell them 3700 and I'll throw you a few bucks or if you change your mind I'll sell it to you for $3500. I mulled it over till Wednesday, went back to test drive truck to check trans out and decided to buy it Thursday for the $3500 i showed up at 2:15 and sales lady had to pick her daughter up by 2;30 so they were closing and I didn't want to hold her up. NOW here is where it gets interesting: so the wife who works there ( sales lady) says when will you be here I said between 11-12 and asked if she could tell me the full price and explained that her husband said he'd tell her to sell it to me for $3500 if I came back because he was going out of town, well he didn't. She said price was $5295 and I explained what her husband had said. She said well he won't be back till next week and I could try to call him if I wanted to. I got a hold of his brother who apparently owns the car lot and told him what was going on and to have his brother ( the husband ) get in touch with either me or his wife to clear this up and stand by his word. Well in between that the wife texted saying she couldn't sell it to me for that price because she had other people calling offering full price. I said well I'll have to call her husband and we will go from there. Then she offered it to me for $4500, even though people are offering you full price?? I said I'll wait to her from husband and see if he stands by his word. Then after a few minutes she says and I quote: "My Husband and I work here. I didn't know my husband had a deal with you. My brothers Own the lot and they said $4000 is the bottom, the day you talked to my husband they needed the money to buy another vehicle. I'm sorry for the inconvenience. Let me know what you think." What I think is bait and switch. Lie,cheat,and steal. Don't have people on the lot offer deals that you aren't willing to stand behind 100% I would avoid doing business with them if I were you over priced for the junk they offer.

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

I am so lucky to have these guys down the street from me! They're my heroes! Tony was recommended at different times by guys working at Pep Boys, Auto Zone, as well as another mechanic before I actually found myself at his shop. When 3 car dudes recommend a mechanic, you know they have to be solid! I showed up one night after 5pm with an emergency, and the guys were incredibly kind, quick, and the repair was more than reasonably priced. I was out of there by my daughter's bedtime..and my positive experience has been repeated every time I have gone there. All the guys that work there are really awesome and conscientious, and each of them at one time or another has gone above and beyond in unexpected ways to make sure my car is at its best. When I needed to replace my beat up old vehicle, Tony took the time to look the new one over and drive it around the block so I could feel secure in making a good decision. I could seriously keep writing about their awesomeness, but i think i have made my point. If you need a reliable, honest, and reasonable mechanic, this is the place to go.

Went to have my breaks checked. A & A Auto Service was totally fill with honest and awesome mechanic. Told me I could go a couple of months before having them changed!

Buyer beware,this man tried to steal 300 dollars from me.He is a liar and a thief.He is why used car dealers have the reputation they have.Beware the wolf in sheeps clothing!

We came in to the dealership to browse for a car. We were promptly greeted by a salesman named Chris who went on to surpass any and all or our expectations. We purchased that night, and our salesman stayed with us answering all of our questions. He was extremely thorough with everything we might ever need to know. We're very pleased with our purchase and the buying experience. We were treated like vip clients.