Auto repair service near New Castle, DE

I get four cars serviced at J&L for everything and I have never had a reason to question their ethics, honesty, or workmanship. I have found that there pricing has always been fair and they will look for ways to save you money on parts and they never double dip on labor. That is charging you for the same task twice. For instance if you get your timing belt changed you should also replace your water pump. Most placing will look in the book and charge you labor on each task when in reality labor for removing the belt is loaded into both repairs. J&L will not take advantage of that situation. I am not sure what happened with the review above with the oil change but there is no way in my mind that it could have happened the way she says. Sounds more to me about someone looking for a free repair.

Had our truck towed there for a new alternator, picked it up got less then a mile up the street & the check engine light came on & all the radiator fluid was pouring out, they towed us back & fixed the problem, we left again & got just a little further then the 1st time & it started shaking so bad he had to pull over, we took it back AGAIN & they tried to say it was like that when it came in. We were furious that they charged us a 2nd time for the radiator problem & tried to get more money out of us to fix the shaking that had only started after leaving their shop. We took it to another mechanic & he said things were obviously missing that was causing it to shake, things that couldn't just fall off. He also looked at the blown tube that caused the radiator fluid to leak & said it looked like it had been punctured by something. The owner could care less about the whole situation & kept trying to tell us it wasn't their fault & the mechanic was rude!! DO NOT GO THEIR!! WORST SHOP EVER!

I recommend this company for my friends. Now this company has new owner. He did excellent service and high quality job on car painting. I feel the former owner did not do good job but the new owner did excellent job. My car was repaired 11 years ago. The paint starts peeling off. The paint is life time warranty. The owner was changed meanwhile, so I was not expecting to get the job done. New owner, Wade, is so kind to take the paint job and did finish beautifully. He did not charge any, even it is not his responsibility. I really appreciate for his kindness. Also he gave me a ride when I dropped my car off, and delivered my car to the place I needed. It was wonderful service and I am very happy with what the new owner did for me. Thank you so much, Wade! Yoko

The brake service on my car was well timed ...priced well,,,.,.I will be bringing my car back for future service.My tech was a real pro,double checked his work..open and honest.,.,.,.,good exp.,.,Very happy with service..