Auto repair service near Townsend, DE

Had our truck towed there for a new alternator, picked it up got less then a mile up the street & the check engine light came on & all the radiator fluid was pouring out, they towed us back & fixed the problem, we left again & got just a little further then the 1st time & it started shaking so bad he had to pull over, we took it back AGAIN & they tried to say it was like that when it came in. We were furious that they charged us a 2nd time for the radiator problem & tried to get more money out of us to fix the shaking that had only started after leaving their shop. We took it to another mechanic & he said things were obviously missing that was causing it to shake, things that couldn't just fall off. He also looked at the blown tube that caused the radiator fluid to leak & said it looked like it had been punctured by something. The owner could care less about the whole situation & kept trying to tell us it wasn't their fault & the mechanic was rude!! DO NOT GO THEIR!! WORST SHOP EVER!

They always provide fast, courteous service that's reasonably priced. It's so nice to have a versatile mechanic you can trust. Darlene Austin

Dad passed away & his 2005 f-150 was stuck in low 4wd - most likely from sitting nearly a year. Scheduled a visit to Benchmark Trans in Dover, DE. Dropped off & got a call the next morning to state that a ground was loose & truck was tested & running correctly. Told to come pick-up at my convenience. No charge for free diagnosis. This type of INTEGRITY & HONESTY are rare attributes in todays market economy. I am a PERMANENT customer of Benchmark Dover, should the future need ever arise. THANK YOU Bob, THANK YOU James, THANK YOU BENCHMARK DOVER!