Auto repair service near Apopka, FL

Our 2012 Chevy Cruze needed various things done. We had several recommendations for him so we called before going out of town for a week and dropped it off to pick up when we returned. He did all the work for a very reasonable price and it's been perfect ever since. We were very happy to find him.

FORD OF CLERMONT service dept is run by crooks, liars and theives. I took my 2002 Tbird in for servicing as I needed a new battery and I also wanted to get my engine fan coolant reservoir flushed, drained and new fluid put in as I accidentally poured a few ounces of water in it by mistake. The service dept told me that the bearings in the engine fan were shot and that I need to replace the engine fan assembly as well as the coolant reservoir. Parts were $611 for the fan assembly and $122 for the coolant reservoir. Labor was quoted as $800 and they charged me a $90 diagnostic fee as well. I declined to have the fan assembly and coolant reservoir replaced but did have them install the battery which cost $114.99. I had a coupon from FORD for a battery for $84.99 but Ford of Clermont wouldn't honor it. So I paid $114.99 plus $90 for diagnostic tests. I took my tbird to Griffis Autos in Groveland to have them check it out. They did a full diagnostic test on the engine, fan, etc and also visually inspected the fan motor. They said there was no damage to the bearing, fan, motor, etc. They also drained the coolant reservoir as I requested, replaced fluid......total cost $70. I have driven car several hundred miles with no issues of overheating, etc. FORD OF CLERMONT LIED and tried to get me to purchase a fan assemby and reservoir and spend over $1500 on repairs I didn't need. LIARS and THIEVES. DO NOT take your car there....If you have a Ford or a Lincoln go to Griffis auto in Groveland. Honest, ethical and they have all the diagnostic equipment Ford has. The owner was head mechanic at Ford Of Clermont for over 20 yrs. I am in no way affiliated with Griffis but am so thankful to them for saving me a ton of money for repairs I didn't need. As far as Ford of Clermont goes, I will do my best to tell everyone to avoid them like the plague! Jim L. Clermont

Total Car Care, We Fix Everything, Import and American and We are Your Dealership Alternative for Engine, Drivetrain, Suspension, Brakes, Electrical and Air Conditioning Service and Repair.

PLEASE READ: I'm not one to normally write bad reviews as I usually just write this type of thing off as a learning experience and move on. But having now had a couple days to think, I just can't ignore the way this business treated me. After getting several recommendations I decided to bring my wife's vehicle here to address an overheating issue. The staff were all very friendly and I dropped the vehicle off feeling hopeful that I would have a better experience here than I'd had at other businesses. I received a call from these guys about 3 hours later where they explained what was causing the issue and how they would repair it. This was further reassuring to me as I knew what the problem was before taking them the vehicle and had even researched what it was likely going to cost to repair. The gentleman I spoke with was very friendly and said he'd even be able to offer me some coupons or discounts off whatever the cost would be. I thought "great, these guys know how to treat customers." We hung up the phone without him actually going over what the cost would be but I figured whatever it was would be reasonable given how minor the repair was. A couple hours later I received another call stating the vehicle was ready and good to go. After a little more friendly banter I told him I'd be down later to pick up the vehicle and before hanging up I asked him what the final bill was. He quoted me for 1.3 hrs. of labor plus parts and again mentioned that the final bill would of course be less with any added discounts he could get me. Mind you, I had already researched the cost of the part he replaced so when he told me the total cost I thought he was surely joking. All the van needed was a heater hose assembly which is available online for as low as $25. As this part is easily removed and replaced, I was a little taken aback by the 1.3 hours he says it took but was floored when he quoted me $589! He responded to my disbelief by again saying he'd be able to lower that with some coupons or other discounts and I hung up wondering what the heck the deal was. When I later went to pick up the vehicle, I took a peek at the initial bill and it wasn't $589, it was $627! They must have known I was about to lose it so they pretended to act as if they didn't know why it was so high and disappeared into the garage to presumably speak with the mechanic. They returned and started typing something on the computer and eventually asked me to come around and look at their screen. They showed me an invoice which was supposed to show their cost for the hose assembly which was $105. They discounted some of the other items and reduced the bill down to a final charge of $398.78. I usually avoid dealerships due to their high labor rates ($130+/hr) and endless maintenance recommendations but I'm quite sure even they wouldn't have charged such a ridiculous amount. I guess I should be happy that instead of paying the $262.57 they originally wanted to charge me for a $25 hose assembly I ended up only paying $145 (after markup)! By avoiding the $130+/hr. labor at the dealership I was fortunate enough to have paid $185.90 at only $143/hr., though once you include the labor they added in for draining whatever was left in the radiator I actually paid them $217.49 for 1.3 hrs. labor. To be fair, they did give me a $6.48 discount on the $14.99 gallon of antifreeze they advertise for $12.74 on their website. Even ignoring the $26 in taxes I still ended up paying about twice as much as I should have by the time I left there. It was in looking over my receipt again that the egregiousness of what transpired hit me. The strategy of overcharging me a ridiculous amount only to get me to accept them still grossly overcharging me worked flawlessly. My brother's a mechanic up north in Michigan and even he was shocked that a corporately owned establishment could be so brazen and figures these guys must work on some type of commission. If you value your money, do yourself a favor and don't lose any to these guys, they'll steal as much from you as you'll let them.

Oviedo Auto Repair is a family-owned & operated auto repair shop. For over three decades, we have provided Oviedo and surrounding areas with honest, dependable, high-quality auto repair service you can trust. Oviedo Auto Repair utilizes current technologies to diagnose and repair vehicles and that is coupled with many years of experience and current ASE certifications. We offer monthly specials & military/student/senior discounts! Call us at 407-977-1733 or 407-977-4533. Check out our website for specials, coupons and more info at www.oviedoautorepair.com http://oviedoautorepair.brandyourself.com/ http://www.facebook.com/robert.maratta.1 http://www.linkedin.com/pub/oviedo-auto-repair/17/581/7b6/ http://twitter.com/oviedoautorepai http://plus.google.com/113342466930720189067/posts