Do not use Tallahassee Auto Clinic especially if you’re a college pare... read more Do not use Tallahassee Auto Clinic especially if you’re a college parent and you can’t be there with the vehicle. Recently my daughters Jeep Commander has been losing anti-freeze, with no visible signs. I was at a loss because the water pump, hoses and radiator cap were all less than six months old. I had my daughter drop the Jeep off at Tallassee Auto Clinic; they’re the ones who replaced the hoses. When I telephoned to inquire about the status of the vehicle I was informed the water pump was bad, additionally I was informed the brakes, air-filter and a serpentine belt all needed replacing. I knew the water pump should be under warranty and I just replaced the air-filter two months ago. I contacted the local mechanic (Steve Johnson Automotive) in Fernandina Beach, Florida who replaced the water pump. He advised I should locate a mechanic in the Napa Car Care Center Network, in Tallahassee. After paying $129.90 for a diagnostic test and anti-freeze the Jeep was then taken to American Transmission and Auto, who were able to diagnose the problem. Which was Tallahassee Auto Clinic failed to fully tighten the lower radiator hose explaining the missing anti-freeze. I was charged nothing by American Transmission and Auto, who will be our go to mechanic from now on. Tallahassee Auto Clinic also failed to replace to the Intake Tube which connects the air-filter box to the intake manifold, before allowing our daughter to remove the vehicle from the shop. I contacted Tallahassee Auto Clinic and spoke with Amber I expressed my dissatisfaction with their business and explained I felt I was due compensation $129.90 for the inaccurate diagnostic test. I informed Amber I would allow time for the manager to contact me, after six hours I never received a phone call with a compensation offer or an apology. In my opinion Tallahassee Auto Clinic is in the business of ripping off the parents of college kids.
Awesome work. Great customer service and value! I found my mechanics f... read more Awesome work. Great customer service and value! I found my mechanics for my family! Thank you Mike and Jessica.
Those guys are awesome. Super cheap and great work. I will continue to... read more Those guys are awesome. Super cheap and great work. I will continue to use them for ever. They are they best! Jason Perez