Auto repair service near Ferndale, FL

He did the oil change in Dec. 2019, overpriced at $220. Then the pandemic started, and the car was in the garage since then. About a week ago, I turned on the car lights are back on the dashboard for maintenance lights and tire sensor. I took it back to him and paid another $220 for the tire sensor and maintenance lights. Seems like $220 is the price they charge for anything small, lol. The car went back into my garage. I turned on the car for the first time yesterday, and the lights are back on. I called and talked to Robi, he said to bring it in the morning it takes 5 minutes. I brought the car in the morning before work, and they wanted to charge me and told me I have to leave the car. I left immediately. Then Robi followed me for a few miles in his Silverado. He threatened me and belittled me, asking if I needed money for the repair. Robi Zaldeti is a crook and strong-arming type of man. Unprofessional, unethical, and if you don't want to do business with him, he'll follow you and threaten you.

These people are nasty and uncooperative. I asked for a receipt to be faxed or mailed and I was told "I'M NOT FAXING ANYTHING!' and they hung up on me. Save yourself a hassle and use somebody else.

This is the Worst Service I have ever seen ...Do Not Let Them Touch Your Vehicle ...I bought the Coupon for 3 oil changes and tire rotation so I made an appointment when I saw Tweedle Dee and Tweedle Dum were going to put a pair of Vise Grips on my Hood support rod to hold the hood up which would have Scared the rod and Worst Bent the Hood Hinges on my Classic IROC Convertible , Thank God I Caught them before they put their Extreme Stupidity in action ... I had to supply them with a Hood support and the oil that I use in all my Vehicle because they only use low quality oil. I asked them to rotate the tires and the owner mumbled something about that I didn't need it , I think he was being Lazy and he wasn't happy that I was using a coupon... Well he won in the end because I will never go back there again and neither should YOU ... If you do have to go there because you bought a coupon , #1 Keep an Eye on Them at all Times ...#2 make sure you bring your own oil ...#3 bring an old 5 quart container to put your old oil in to take with you because they Charge Garbage Fee of $5.00 to dispose of your oil which they actually sell to oil recyclers making money on both ends...You can drop the oil off at any oil change place for Free #4 Have them put there Low quality oil in the container that you brought with after they put your oil into your Vehicle, "You can use it in other machines"... #5 Just Don't Do It ...It's Not Worth It ...

The best auto mechanic shop in Kissimmee Florida. They offer professional automotive service, maintenance, and repair performed by trained and certified ASE technicians using state-of-the-art equipment.

Auto body repair and paint. Collision damage, hail damage, and complete paint jobs.

PLEASE READ: I'm not one to normally write bad reviews as I usually just write this type of thing off as a learning experience and move on. But having now had a couple days to think, I just can't ignore the way this business treated me. After getting several recommendations I decided to bring my wife's vehicle here to address an overheating issue. The staff were all very friendly and I dropped the vehicle off feeling hopeful that I would have a better experience here than I'd had at other businesses. I received a call from these guys about 3 hours later where they explained what was causing the issue and how they would repair it. This was further reassuring to me as I knew what the problem was before taking them the vehicle and had even researched what it was likely going to cost to repair. The gentleman I spoke with was very friendly and said he'd even be able to offer me some coupons or discounts off whatever the cost would be. I thought "great, these guys know how to treat customers." We hung up the phone without him actually going over what the cost would be but I figured whatever it was would be reasonable given how minor the repair was. A couple hours later I received another call stating the vehicle was ready and good to go. After a little more friendly banter I told him I'd be down later to pick up the vehicle and before hanging up I asked him what the final bill was. He quoted me for 1.3 hrs. of labor plus parts and again mentioned that the final bill would of course be less with any added discounts he could get me. Mind you, I had already researched the cost of the part he replaced so when he told me the total cost I thought he was surely joking. All the van needed was a heater hose assembly which is available online for as low as $25. As this part is easily removed and replaced, I was a little taken aback by the 1.3 hours he says it took but was floored when he quoted me $589! He responded to my disbelief by again saying he'd be able to lower that with some coupons or other discounts and I hung up wondering what the heck the deal was. When I later went to pick up the vehicle, I took a peek at the initial bill and it wasn't $589, it was $627! They must have known I was about to lose it so they pretended to act as if they didn't know why it was so high and disappeared into the garage to presumably speak with the mechanic. They returned and started typing something on the computer and eventually asked me to come around and look at their screen. They showed me an invoice which was supposed to show their cost for the hose assembly which was $105. They discounted some of the other items and reduced the bill down to a final charge of $398.78. I usually avoid dealerships due to their high labor rates ($130+/hr) and endless maintenance recommendations but I'm quite sure even they wouldn't have charged such a ridiculous amount. I guess I should be happy that instead of paying the $262.57 they originally wanted to charge me for a $25 hose assembly I ended up only paying $145 (after markup)! By avoiding the $130+/hr. labor at the dealership I was fortunate enough to have paid $185.90 at only $143/hr., though once you include the labor they added in for draining whatever was left in the radiator I actually paid them $217.49 for 1.3 hrs. labor. To be fair, they did give me a $6.48 discount on the $14.99 gallon of antifreeze they advertise for $12.74 on their website. Even ignoring the $26 in taxes I still ended up paying about twice as much as I should have by the time I left there. It was in looking over my receipt again that the egregiousness of what transpired hit me. The strategy of overcharging me a ridiculous amount only to get me to accept them still grossly overcharging me worked flawlessly. My brother's a mechanic up north in Michigan and even he was shocked that a corporately owned establishment could be so brazen and figures these guys must work on some type of commission. If you value your money, do yourself a favor and don't lose any to these guys, they'll steal as much from you as you'll let them.

I was lied to by a main dealer. They said I needed an expensive repair. These guys were honest. Told me it wasn't necessary. For that I will always be grateful, so they won my business, long term.