Auto repair service near Seminole, FL

Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL

I went to this place to get my oil changed in June and they charged me $139.87 for power steering service and fuel system service. The manager Tamiko James was being all nice and flirting with me big time and asking to become facebook friends and all that then because he got so much money from me he gave me a coupon for my next oil change for $8.00 off and I asked him really. You will let me come in here to get my oil changed and take $8.00 off...His words were "For you my dear I would do anything yes you can use the coupon" So today I went there and he acts like he does not even know who I am and needless to say. Now he tells me I can't use the coupon becasue of the special...Men and women becareful if you go to him there...they try to be very nice and sell you things you don't really need then the don't honor what they said they would in the first place...

Well founded European repair shop with services from the simplest oil service to custom engine and suspension focusing on customer satisfaction. High quality repairs at fair prices.

Specialty auto repair shop specializing in BMW, Bentley, Ferrari, Jaguar,Land Rover, MG, Porsche,Rolls Royce etc.