Alignment service near Tampa, FL

WARNING: UNETHICAL AUTO REPAIR EXPERIENCE Photos on Google reviews. Please check them out there. I must strongly advise you to avoid trusting or doing business with Bruce European Auto Repair. My personal experience with this establishment has been nothing short of a nightmare. I brought my car in for transmission repairs, and it has been a never-ending saga of lies, incompetence, and broken promises. Here's a detailed account of the ordeal I've endured over the past several months, and I feel compelled to share it with others to prevent them from going through a similar ordeal. I have also included screenshots to substantiate my claims. Lie #1: When I inquired about the status of my car, I was told they had "ordered a Solenoid from Jack's Transmission." However, when I followed up with Jack's Transmission, they had no record of any parts being ordered. This was the first indication of dishonesty and deception. Lie #2: The car sat in front of the shop for over a month before they even started diagnosing the issue. They constantly assured me that the car was being worked on, but over two months had passed without any substantial progress. Lie #3: On August 23rd, they claimed to be "working on getting it back together," yet no work had been completed. Lie #4: I was told that the blinker was fixed and that they were addressing the airbag issue. However, the blinker was not fixed when I picked up the car in October, and the airbag issue remained unaddressed. Lie #5: On August 24th, they informed me that a "flushing procedure for the solenoid" was necessary, even though they hadn't replaced the broken part in the transmission. This was clearly an unnecessary step. Lie #6: In early September, I visited the shop to see the car's progress. I observed the transmission pan in the car, and when I excitedly asked if the transmission was fixed, they lied, assuring me it was good to go. This was a missed opportunity to be honest about their inability to fix the car. Lie #7: On September 12th, they claimed that their "buddy, the GTR god," was coming to take the valve body back to his shop. This never happened, and it was clear they were making excuses to buy more time. Lie #8: On September 22nd, they stated that they were working on putting the car back together but were missing a special bolt from Nissan. However, they failed to ensure the right parts were ordered and installed properly. Lie #9: On September 25th, they claimed the correct bolts had arrived, but when I had the car taken to another shop, I discovered they had used subpar bolts instead of the appropriate ones. Lie #10: On September 26th, they promised that I would get my car back that day, but it was just another empty promise. This individual even bizarrely alluded to the possibility of physical confrontation, indicating that he knew his lies were catching up with him. Lie #11: When I asked for an invoice for the part replaced in the transmission, they claimed their system was down and couldn't provide it. This further reinforced their pattern of dishonesty. Lie #12: Even after the truth had been exposed through text messages, they made empty promises of compensation through their attorney but have failed to deliver on these promises. This entire experience has been a nightmare, filled with deception and broken commitments. I strongly advise against entrusting your vehicle or finances to Bruce European Auto Repair. As of October 14th, there has been no attempt from their end to resolve this situation, and it has been an agonizing and costly ordeal. Please learn from my experience and avoid this establishment at all costs.

New Hope Auto & Truck Services, Inc. is located in Clearwater, Pinellas County Florida. We are surrounded by the cities of Largo, Pinellas Park, Safety Harbor and St Petersburg. Manager Hope Peterson has more than 20 years of automotive and truck repair service experience. We are a Pinellas County auto repair facility.

I had a great experience. I wasn't hassled into buying anything I didn't need. We will be back for service on all our vehicles from now on.

Our experience with their help with a breakdown at 4pm on a Friday night and needing to be places in a time sensitive manner on Saturday was over the top. I could not have asked for better service. I would definitely recommend them to any one for any reason. If Wrays can't help you they will get you to someone who can. Cyndi R.

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I always take my car to this family owned business. Mark and Cheryl take such good care of me and my car. How many times do you go to a mechanic to get 'checked out' and they say 'everything looks good. You don't need anything but the oil change.' These are people you can trust. Robyn H. Tampa, FL

The team pays attention to your concerns, investigate the issues that concern you, then give you the option of how you wish them to proceed. The service is top notch and performed in a timely fashion; and above all, the customer is treated with respect! And that is hard to find these days.

I took my mother's car to a popular franchise for a oil change,the car did not have any obvious problems, I was told the car needed a new tie rod and a manifold gasket replaced. Told them to do the oil change only. Within a few weeks I started to notice one of the front tires wearing more than the rest. So now I needed to purchase tires for the front, I called several places for price quotes and found Suncoast Automotive to have the best pricing. I asked for tires & a front end alignment. Received fast service and honesty.... the manager told me that a nut was lose on the tie rod. I had them check to see if I did need to have gasket replaced and yes, I guess it's a common problem with this particluar car. I had this work done here a few weeks later. Hate needing to pay for car repairs or maintenance, but love having a auto mechanic shop that you can trust. Would highly recommend to anyone who asks

Dan is THE best. I've lived here since 1977, been there, done that. BAR none, Kind, caring and simply just the best!!! My car runs AWESOME!!! KLI