Auto repair service near The Villages, FL

I worked with Michael, who is a skilled mechanic. He got my car back on the road and provided excellent service. Terrill was extremely helpful as well. I highly recommended Emerson Street Automotive!

I need a quick replacement of my brake light bulbs. Sam at the front desk was very nice and efficient. Even though I was a walk-in, they replaced my bulbs in less than an hour. The whole experience was great and I would recommend them to anyone. -Jeanann Hand

Shannon is a pleasure to deal with shows the number and has the updated equipment to do the same procedures as the dealer at FAR less cost. Dealer prices in Ocala seem to have one idea in mind...take advantage of the unaware. The $600 maintenance in Ocala costs $280 in Atlanta. Shannon's cost was $280. Like I said fair and honest. He even tells you when it's not something he's comfortable handling. Also the cleanest garage floor you'll ever see.

My 2015 Chevrolet Silverado was due for its first transmission fluid flush at 90,000 miles which was performed by Fishers in October of 2022. Two weeks later, the transmission failed without warning upon departing from a traffic stop light. Within minutes of the event, I brought the truck to Fishers for help. They explained that the transmission had gone bad, could not be repaired, and needed replacement. I gave them the benefit of the doubt, agreed to the replacement and paid nearly $5000. To their credit, the replacement of the transmission with a warrantied remanufactured unit was accomplished quicker than estimated. With the work completed, the truck ran well ...until May of 2023 when a loud squealing noise was heard and followed by a very hard shift. Additional intermittent noises and sloppy shifting prompted a return to Fisher's ...to which they acknowledged that the fluid was already exhibiting signs of failure, but did little else beyond suggesting: "We'll just have to wait and see what happens" and the owner Sarah telling me that she would contact the transmission remanufacturer. A few more weeks of driving with the specter of an imminent breakdown triggered my bringing the truck to a transmission repair specialist. They diagnosed a failing Torque Converter and stated that the fluid should not look or smell the way it did at just 7000 miles after a major repair. Despite being under warranty, I had no desire to wait until the transmission failed, the probable long tow back to Fisher's, likely warranty claim disappointment, and downtime impact upon my business route. My experience with Fisher resulted in the premature loss of a beloved truck, adding a large unplanned financial (on top of those already incurred) and time expenditure for a replacement vehicle. They were given an opportunity to address the problem when it was obviously getting worse and their inaction has lost them this faithful customer, his mother, her neighbor and whomever else I can convince with this review.

Did a beautiful job on my front bumper. My car is a 2004 gold Lexis and they matched the color to the car perfectly. Plus when I didn't have a ride to pick up my car they delivered it to me.

Service writer ignorant - brought in truck for an oil change and the mechanic found a leaking brake line. The service writer, Doug, informs me that I have two choices (1) the truck can only leave the property by tow truck (2) they can fix it there. He hadn't even gone to the effort to get a price for the repair. I ask the obvious and he calculates the repair at $250. I now have no confidence in Doug and this Napa shop so I tell him I will have the truck picked up with a car dolly later in the day. He then proceeds to inform me that if I don't have it picked up by 2PM closing time the truck will be locked in the shop until Monday. Seriously!? I ask him for a copy of the Florida law that allows him to impound my truck. Doug replies. "I don't know." The adds, "Call the Sheriff and ask him when he gets here." At this point my head is spinning with confusion. To make a painfully long story short Doug makes several calls. A handwritten note on the oil change receipt states we agree to have the vehicle towed and must sign it. Now we are waiting for the the Sheriff to arrive and write a report. It turns out a deputy calls him back has a discussion about the issue and ultimately tells him not to call the Sheriff with an issue like this again. I took possession of the truck a short time later. I don't know about you folks but that was the most bass-ackwards situation I have ever encountered at an automotive service center.