Auto body repair service near West Melbourne, FL

I had an accident that significantly damaged my car. It was towed to M and L Auto Center because they were next on the police rotation for towing. I was going to have the car repaired by the facility suggested by my insurer and went to M and L to sign a release to transfer it. After speaking at length with the owner, Mike, I felt that if he repaired the car, he would be an advocate serving my interests rather than those of the insurer, and serve as a liaison throughout the repair process. Also, his office and shop were extremely neat, clean, and well-organized, which I took as an indication of how they might approach their work. I left the car at M and L for the repairs and am glad I did. The car was finished on the day it was promised, which was a very reasonable length of time considering the amount of damage. Throughout, I was kept up to date on the progress and was always able to speak with Mike when a question arose. The car was spotless inside and out when I picked it up. The repair looked perfect and the car ran great. A couple very minor details were noticed at the time of delivery and were immediately rectified. Within the week after leaving the shop, a couple problems arose that were intermittent or delayed, and not initially apparent. Both times the issues were immediately investigated and rectified. I was asked to follow-up with Mike should any other questions or problems arise (none have), and I feel confident they would also be addressed promptly and properly. Having no knowledge of local body shops, and having to decide whom to trust to repair my car under the stress of an accident, was a difficult decision. I feel fortunate that M and L happened to be who the police called to tow the car. They were extremely professional and helped make the repair process as painless as I could have hoped. I would not hesitate to return to M and L for other work in the future.

The owner Seth is a crackhead. Ripped me off. Told me my car was a loss and convinced me to leave him the title. Con-artist.

DOUG & DONNA ARE GREAT PEOPLE TO WORK WITH, THEY CAME HIGHLY RECOMMENDED BY MY MECHANIC, & OTHERS. THEY WORKED WITH MY INSURANCE CO. & MADE WHAT COULD HAVE BEEN A VERY BAD EXPERIENCE, NOT SO BAD, THEY SET ME UP IN A RENTAL , WORKED WITH INSURANCE AND EVEN HELPED ME WITH MY DEDUCTIBLE. GREAT CUSTOMER SERVICE, I WOULD USE THEM AGAIN AND WILL REFER EVERYONE I KNOW.

we had excel. service,they had it looking like new ,not just the dent but, the whole van ,even our neighbor commented on how good it looked, said, looked like a new van.we give them 100 per. never had better.

On September 10, 2020 I needed my ABS, Traction control and warning light "Hill Assist" checked. Well it was an ABS sensor had it fixed in less than an hour. Customer service there was top notch. Would bring my vehicle back to them. Price was fair.

Excellent shop. Very honest - which is hard to find. While preparing to service my Pontiac Vibe, shop tech Mathew determined that my requested preventive maintenance was unnecessary. The Inmon shop could have gone ahead and done the maintenance I had requested, but chose to inform me (after checking the vehicle) that the requested cooling system maintenance was not required (and not needed) for many miles to come. Saved me $$$$$. Highly recommended - very professional.

I brought in my car to repair a smash in the back. When my repair was done the trunk did not align properly. Frank the manager gave me a couple of excuses why it didn't fit properly. First, it was 'they all look like that - go look on the lot'. When I sent a pic of my car 2 weeks prior to the wreck, with the trunk aligned, I received no response. When I returned to have my trunk adjusted Frank refused and told me the power trunk closer warps all of these deck lids. I contacted my insurance as they guaranteed the repairs, they called the shop while I was on the phone, and they said bring it in tomorrow. I sent my wife to the shop where they told her the same 'warped trunk' excuse and wouldn't do anything about correcting the problem. I decided to fix it myself - I have worked body and paint for over 20 years and was certified as a master paint and body tech by I-CAR. When I pulled the stuff out of the trunk, the floor was covered with surface rust from left over metal grinding debris that was never cleaned up. I had to fix that too. I gave 2 stars as the paint work was excellent.

It is now 4 months since they received the vehicle and even though they have been paid in full by the insurance company they still have work to complete. They lie to you about what they are doing. Make promises that they never keep and caused damage to a part that was not damaged by leaving it exposed to the weather for almost 3 months promising to replace the item that was only 4 months old and never did. No one at the dealership will get answers either. Getting ready to turn it over to an attorney. IF YOU HAVE AN ACCIDENT STAY CLEAR OF THIS PLACE