Auto repair service near Cumming, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

BEWARE!!!! POOR SERVICE DEPARTMENT!!! This is a terrible service department. They caused over $2,000 worth of electrical damage to my Expedition and refused to fix it. The service manager is not helpful at all. I dropped it off for very expensive coil replacements and got it back with a fried fuse box. They don't care about their customers.

I am impressed with your service ad would recommend you to anybody!

Everyone there is a class act! Very knowledgeable, friendly, and got the work done quickly. I didn't get the typical runaround that you will get at any other service shop. Car was ready when they said it would be... that never happens!! Customer for life well done!

My first time at this shop because my dealer is so far away. Everyone was so friendly, knowledgeable and quick. More upscale than a typical auto repair. Will use them again for future maintenance.

Andrew is excellent - he is so good that it is hard to get a hold of him! But I am waiting just for him to work on my car. Superior mechanic.

Personalized honest service, with all the skills to help you with any problem in your car. Find out why we are the best auto repair shop in Suwanee Georgia.

At NexTire Suwanee, you can count on our friendly, knowledgeable staff to assist you with all of your tire and service needs. Need new tires? You’ve called the right place! NexTire Suwanee stocks a wide selection of tires from top name brands that you trust including Goodyear, Dunlop, Michelin, Bridgestone, Firestone, B-F Goodrich, and many more. We sell *all * tire brands so if there’s a particular brand that you’re interested in, just ask! We have tires for every budget and stand behind each tire we sell with a 30-day low price guarantee. NexTire Suwnaee also offers free tire checks, free alignment checks and even free inflations or nitrogen top off. NexTire Suwanee is staffed by knowledgeable, ASE certified technicians who are able to work on all makes and models of vehicles. Our staff is committed to providing you with reliable service for *all* of your automotive needs – from wiper blades to tires – including engine diagnosis and factory scheduled maintenance, brakes, suspensions and a/c service to name just a few of our many services!