Auto repair service near Johns Creek, GA

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

The technicians at Athens are very knowledgeable and informative, I have been going there for the past 4 years and have taken all of my vehicles to Nick and his team. I have never left out of there feeling like I was not treated like family and I have always had positive results post maintenance visits. Thanks guys you rock!!!

Michael was a huge help. Just from our initial conversation, I knew I could trust him. He ended up saving me from a major repair cost and returning my vehicle promptly. I will take my truck back here from now on and will recommend them wholeheartedly to anyone. -Corey Ray

I can’t say enough about Freed Performance. After getting my super charged 993 back from a dealership that was just doing some routine maintenance, it was in running horribly. No power and a strange very high cold start up idle. I took it to Sean and company at Freed and after a number of upgrades (RS cams, RS CLUTCH/flywheel, RS mounts, etc), a lot of extras while the engine was out, and troubleshooting the idle and power issues, the car is now incredible. Idles perfectly cold and warm, smooth/strong consistent power, very easy to drive clutch and feels rock solid. Thanks again guys!! Chris Ozment

repairing a major oil leak and installing a new transmission in my BMW 750Li…… it was in the hands of a real pro…… The car runs like it did when it was brand new and I am delighted beyond description. Thank you a thousand times over for holding it’s repair to your personal high standards, insisting that it be perfect, rather than just “good enough”. I would be remiss if I didn’t also thank Jon Bailey for his tireless work; working long after everyone else had gone home to their families. He is an excellent example of the dedicated talent you have recruited at G2 Automotive; please thank him for me. And, many thanks to your lovely daughter Chelsea for the fastidious attention to detail, not to mention the personal attention she gave to me and the detailing of my car. Just another excellent example of the dedicated staff you have at G2 Automotive,. Thank you Gary for treating my car like it was your own! Most Sincerely, Daniel W. Bright

Porter came out checked out the truck, replaced the belt, and got me going again when I was way out in the country. Thanks!

Scotts Auto Center damaged my transmission in my 2007 dodge ram doing a routine service flush I have had the transmission serviced every 35000 miles from a dodge dealer in Cumming and have never had an issue. I had my truck in at Scotts to have some other repairs done and they recommended doing the flush because the fluid looked a little dirty. they said they would have the truck ready the next afternoon. Dan called at 5:30 pm and said there was a problem with my truck after they did the flush the truck would not move .and that they would have to do a complete rebuild of my transmission at no charge to me. I explained I have a HVAC company to run and a lot of customers to service over the next few days I told Dan I would need a rental so I could continue to run my HVAC company. long story short I spent 3 hours on sat driving 40 miles round trip and unloading my tools and parts and reloading into this rental van. as a result of Scotts damaging my truck I had to pay over time all weekend to my employees to get our customers taken care of. and when it came time to pick up my truck and pay the bill Scotts billed me for the transmission flush. I refused to pay for that part of the repairs and asked to speak to the owner Scott was very un professional about the whole deal. he told me I should be happy they paid for my transmission. I said the same one you messed up ? I went on to explain to him how much money this has cost me and how much of an inconvenience this has been. I was told if I didn't pay for the flush I wasn't getting my truck back. and then the owner Scott himself hung up on me . what kind of a way is that to treat a customer I was more than happy to pay for the other repairs they did. and our family has been customers of Scotts Auto for over 10 years. and Bob that is in charge of the front desk tried to justify it to me as well that they should be paid for the transmission fluid. its funny the transmission fluid costs the same as a transmission flush . BE

Horrible treatment by Marine Max. They put the boat back in my slip after routine maintenance service, charged my over $1000.00 and it wouldn't even START! Tech was uncooperative and evasive in his answers as to why the boat was left in such condition-not to mention filthy footprints and broken accessories and all fuses blown. Completely unprofessional and ineffective! DO NOT GO THERE.

Bought a used Chevy Surburban with a one year warranty. 6 months later the transmission went out and the owner told me to pound sand. Never deal with this crook.