Auto repair service near Lithonia, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

BEWARE!!!! POOR SERVICE DEPARTMENT!!! This is a terrible service department. They caused over $2,000 worth of electrical damage to my Expedition and refused to fix it. The service manager is not helpful at all. I dropped it off for very expensive coil replacements and got it back with a fried fuse box. They don't care about their customers.

Hi Toby, this is Pellegrino Terrafino, never heard from you yesterday and until now , I called twice yesterday no ones picks up the phone same today i need to know about my Maserati title, i have 3 more days legaly to drive my car , pls call me 706 284 8131, pls don't like to take legal action , but if i don't hear from u about the tile i will call my attorney tomorrow at 12

nice job and very quick

Got a durango 12 days ago, tires were bald,passenager door doesn't work,hatchdoor doesn't work, inside kights gone and broke down had tow 4 days later found out computer went. when called bogart got a runaround. I have already told 4 people who wanted to get a car from here not too.

I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.

I highly recommended this place. Amazing work and amazing employees. I couldn’t be more satisfied with the work they did on my car.

EXCELLENT Shop in All regards, Courteous, Technically Excellent, Fast and Cost Competitive Service. We were in the ATL area visiting family and had a recurring electrical short draining battery that had been investigated in home state by 2 other 'good' shops without success. So I initially picked them from Web from previous good experiences with other Midas shops. However, these guys proved to be the BEST auto service Quality I've ever received. HIGHLY RECOMMEND!! DD fr TX (Surprised there were NO previous ratings)

I brought my car in for what I thought would be a major service. Too my surprise the repair was covered under warranty. My car has been out of warranty for a number (1000's) miles and the service advisor got with the service manager at Ed Voyles Honda, he made one call. Then it was covered! The service manger told me that since I was a loyal Honda customer, Honda would take care of it. I love Ed Voyles Honda!

Kiki, Kailey, and Rocco are wonderful.

This man is a liar and a crook. He sold me a vehicle that he knew had a blown head gasket. A mechanic I took it to found stop leak in the radiator, a common trick for disreputable car lots to use to hide the fact that the vehicle is loosing water through the head gasket. His ad on ebay stated in CAPITAL Letters that the vehicle DOES NOT OVERHEAT. It overheated on the way home, and again the next day. I called him the second day and tolod him a mechanic had diagnosed a blown head or head gasket. He PROMISED he would buy the vehicle back or furnish me another vehicle. This has been over a month ago. I have called every day and he has been putting me off with excuse after excuse. Finally he started rejecting my calls. I know this because I called him from my phone 2 times and went to his voicemail. I had a friend call him from a different area code and he answered on the third ring. I then called him again 2 more times and got the answering machine both times.

Deceptive Practices: Intentionally hid problems in a car to make a sale I called them and told them I was coming to look at an 06 Mustang. When I arrived he let me take it for a test drive and it did not have any check engine light at the time and the AC was blowing cold. After I purchased the car, the check engine light came on within 30 miles of driving it and the next day the AC was also blowing hot. After taking it to get it fixed, I`m told the car needs an engine at the tune of 6,000 in labor and engine and the AC system needs repairs due to a bad leak. He purposely cleared the codes before I came (the battery cables were still off when i arrived) and filled it with freon before I got there to make it appear the AC worked.

I have no idea how good or bad this place does body work. I have called 6 times this morning trying to find out if my car is ready to pick up. They have had it for 1 week now and it only had minor scratches on drivers rear panel to repair. 6 TIMES AND NO ONE TO TALK TO OR GET AN ANSWER FROM. VERY PISSED OFF. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE. I HOPE THEY READ THIS AND MAYBE HAVE SOME TRAINING FOR THEIR PEOPLE IN DEALING WITH THE PAYING CUSTOMER. INFORMATION AND COMMUNICATING IS WORTH GOLD. AND IT LOOKS LIKE THEY HAVE FOOL'S GOLD THERE.