Auto repair service near Mableton, GA

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

Hi Toby, this is Pellegrino Terrafino, never heard from you yesterday and until now , I called twice yesterday no ones picks up the phone same today i need to know about my Maserati title, i have 3 more days legaly to drive my car , pls call me 706 284 8131, pls don't like to take legal action , but if i don't hear from u about the tile i will call my attorney tomorrow at 12

I had a tire blow out on the interstate. Eddie came out and helped. He arrived earlier than expected and was friendly and helpful. He patiently answered my child's endless questions as well. Even though he was only assigned to tow, he stayed with me and changed my tire as well. Great service and help when I needed it.

The oil plug fell out of my car while I was driving, and my engine needed to be rebuilt due to the damage that it sustained. Tim was the worst mechanic that I have ever worked with. He originally told me that it would take about a week and cost me around $2,500, and he ended up having my car for 5-6 weeks and charging me $3,800. I'm not blaming him for the increased cost and extra time, because I understand how those things go. However, when I started questioning some of his extra charges, like $800 for a machine shop that he allegedly had to take parts to, he refused to show me a receipt (which he is legally not obligated to do), and then got very defensive and started bullying me. I never said I wouldn't pay him, but he told me that I had to pay in either cash or a money order because he didn't trust that my check wouldn't bounce, even though I had already paid him over $2,000 in checks that cleared without a problem. He threatened to sue me several times and called me an immature child, all because I wanted to see a receipt for the machine shop. Before we started having our disagreements, Tim kept telling me how he appreciated my trust, and I now believe that he appreciated it so much because he saw it as an opportunity to take advantage of me. He even went so far as to ask me what my credit score was, and then propositioned me to co-sign a business loan with him. I thought that was extremely unprofessional. Personal problems aside, my car ran perfectly before Tim did work on it. Since I got it back, I have had problems with the transmission skipping, as well as with the electrical system. When I informed him of the transmission problem, he was defensive again and claimed that it had nothing to do with the work he did. I would never let Tim work on my car again, and I would advise everyone I know to avoid utilizing his services as well. I am very disappointed with this business and mechanic.

RUN!!!!! I wish there was a rating much lower to give because 1 star will be more than generous. I took my car for a diagnostic, for 4-5 days we inquired about the results..no call. Later after numerous calls later we were told their mechanic had a mishap..still waiting..didn't hear back anything until the 5th and 6th day..I WAS then charged almost $200 for a diagnostics with a simple receipt, NO SUMMARY OF CHARGES OR RESULTS OF THE DIAGNOSTICS..Which I was told I could pick up on the 12th day of dealing with them. But yet when I question their business practices, I'm accused of being confrontational and poor ! Oh! and racist!.. Just because I expected an reasonable answer for such charges with minimum communication or detailed explanation of their findings. I took my Mercedes to Southern Imports in Kennesaw, dealer level expertise,professional treatment.. without the dealer prices.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.