Auto repair service near Norcross, GA

The oil plug fell out of my car while I was driving, and my engine needed to be rebuilt due to the damage that it sustained. Tim was the worst mechanic that I have ever worked with. He originally told me that it would take about a week and cost me around $2,500, and he ended up having my car for 5-6 weeks and charging me $3,800. I'm not blaming him for the increased cost and extra time, because I understand how those things go. However, when I started questioning some of his extra charges, like $800 for a machine shop that he allegedly had to take parts to, he refused to show me a receipt (which he is legally not obligated to do), and then got very defensive and started bullying me. I never said I wouldn't pay him, but he told me that I had to pay in either cash or a money order because he didn't trust that my check wouldn't bounce, even though I had already paid him over $2,000 in checks that cleared without a problem. He threatened to sue me several times and called me an immature child, all because I wanted to see a receipt for the machine shop. Before we started having our disagreements, Tim kept telling me how he appreciated my trust, and I now believe that he appreciated it so much because he saw it as an opportunity to take advantage of me. He even went so far as to ask me what my credit score was, and then propositioned me to co-sign a business loan with him. I thought that was extremely unprofessional. Personal problems aside, my car ran perfectly before Tim did work on it. Since I got it back, I have had problems with the transmission skipping, as well as with the electrical system. When I informed him of the transmission problem, he was defensive again and claimed that it had nothing to do with the work he did. I would never let Tim work on my car again, and I would advise everyone I know to avoid utilizing his services as well. I am very disappointed with this business and mechanic.

RUN!!!!! I wish there was a rating much lower to give because 1 star will be more than generous. I took my car for a diagnostic, for 4-5 days we inquired about the results..no call. Later after numerous calls later we were told their mechanic had a mishap..still waiting..didn't hear back anything until the 5th and 6th day..I WAS then charged almost $200 for a diagnostics with a simple receipt, NO SUMMARY OF CHARGES OR RESULTS OF THE DIAGNOSTICS..Which I was told I could pick up on the 12th day of dealing with them. But yet when I question their business practices, I'm accused of being confrontational and poor ! Oh! and racist!.. Just because I expected an reasonable answer for such charges with minimum communication or detailed explanation of their findings. I took my Mercedes to Southern Imports in Kennesaw, dealer level expertise,professional treatment.. without the dealer prices.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

I have a 2014 Mercedes Benz, that was involved in a hit and run accident. I took the car into the shop on a Monday morning, they were very busy at the time, I was greeted as soon as I got out of my car. Not only did the guy look at the damages on the car he also when up under the car to see if anything was damaged. He told me everything that would have to be done to the car and by the time he was done I was a lot less stressed and a little bit happier. They got me set up in a rental {and saved me $50.00 on the deposit). They told me that it would take a 5 days to repair my car, it was ready in 4 days. My car is black the damage was in the back of the car. They did such great job on repairing it that you would never know that it was hit. They washed and detailed the entire car in and out. I was very impressed with the work that they did. Scale of 1 to 10 I give them a 100. Really great place, really great people. For sure this is my place to go to. J. H. Remmington Atlanta, GA

DON. OT GO HERE BEWARE DO NOT DO BUSINESS HERE!!!! I literally had to call Clayton County Police before this mechanic would allow me to see my invoice. He refused me my invoice AND my property I CALLED THE POLICE. DO NOT TRUST THEM DO NOT GO HERE!!!

Found these guys on Craigslist and it has been the worst f*#@ experience I have ever had. I gave this dude All BRAND NEW PARTs totaling to $2,700. To rebuild my motor and somehow the parts mysteriously came up missing. The police are involved and I may have to go to court to recover what was lost. Here is an update for you. 6/6/19 one month later since I posted my review and still haven't heard any thing from dude. police report has been filed and awaiting a court date. Waist of time

nice job and very quick

Got a durango 12 days ago, tires were bald,passenager door doesn't work,hatchdoor doesn't work, inside kights gone and broke down had tow 4 days later found out computer went. when called bogart got a runaround. I have already told 4 people who wanted to get a car from here not too.

Had my windows tinted last year and the drivers side window was pealing up from the bottom, I have a very busy schedule and it was nearly six months later. I thought they would give me a hard time, but rather all I had to do was show my receipt and they took care of it on the spot. GREAT JOB GUYS!!!!! I'll be back for more work