Auto repair service near Rutledge, GA

I was recommended by a friend of a friend to go to this shop. I came in due to a constant whining sound of the motor. I explained my issue and provided video. I left the car there two days, they put a bunch of over-priced not 100% necessary parts on the car and double charged for oil. No, the whining noise was never from a rubbing bolt on the rotor. I approved the quotes and would just deal with the pricing because I assumed that it would actually fix the problem and give me peace of mind. It did NOT. I still have the same problem. I let them know and they quoted me more labor fees. C'mon, as car people this was ridiculous. Do better.

Formerly known as Gibbs Garage, we are committed to providing outstanding customer service and affordable repairs for all vehicle makes and models, including European brands, using the latest diagnostic technology. Led by our Spanish-speaking manager, Hector, we serve a diverse clientele and continually update our tools to stay industry-leading. Visit us to see why we are the trusted choice for automotive care in Conyers.

There to collect the money alone. Wouldn’t give a bad review to a business but can’t hide my experience with this one. Yes, you are here to make money but what about customer experience? It felt I lost my 1400$ and asking me to part away with another 900$ without a single assurance, and a ce that speaks down on customer. Show empathy to your customer, explain issues rather than sounding condescending and asking them “Do you have a better place”. Maybe your father owns the WorkShop. Congratulations retaining your customers with this attitude.

At Service 1st Auto Care, it’s our goal to save you time, money and avoid the headaches that come with auto repair and buying tires. Not only will we provide you with the best service in the business, we service your vehicle with a smile. Service 1st Auto Care concentrates solely on Honda, Acura, Toyota and Lexus models so your vehicle can be fixed right and in the shortest time possible. We’re located at 2258 Lithonia Industrial Blvd., in Lithonia, GA.

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During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness