Auto repair service near Woodstock, GA

Honest home town service , don't see that too often

Mike took the boat to Happy Boaters here in Cartersville to get it ready for summer. The owner, Dave, quoted $175 to get it ready for summer.  As he was asking us questions, I got a bad feeling. My gut was telling me he was trying to find out how much we knew about boats so he could BS us and get more money out of us. I told Mike my feelings when we got home. Sure enough, Dave called us to say the engine was shot, but hey, he could put in another for $7,000 or "take it off our hands" for $3,600 and put us in a $15,000 boat. I disagreed and told him I wanted a second opinion. He then got haughty and told me that would be a waste of money. I instructed not to do any more work and we would pick the boat up. They had dismantled the outboard and other parts when we picked the boat up. He still wanted the $175, but did cut it down to $125. We took the boat home. A couple of Mike's friends started working on it and, guess what, the engine started right up. There was a kill switch to be turned on, apparently. We approached Dave again, showed him the video of the boat starting, and wanted our money back. He said he had to talk to the guy working on it. We complied and one of our friends went with us to talk to him. Dave had to talk to him alone. When he was done, Dave came out and said he wasn't going to give our money back because we "paid him for an opinion." I said, no, we paid you to get it ready for summer. You didn't do that. He said he didn't know what miracle happened to get the engine running, but he stood by his opinion the engine was blown. He also claimed he didn't want us to spend any money on the boat and advised as such. I called him on his BS and he called me a bully. My advice, do not take your boat to this guy.

Kudos to Ed for excellent service! Lextech didn't handle the type of repair I needed but Ed was well versed in the nature of my issue and gave me an A+ referral that led me to saving a couple thousand dollars! The last thing I wanted to do was call the dealership and thanks to him I didn't have to. He was super patient, even providing me with the full address and number of the shop. You can best believe the next time I need anything for my Lexus, I'll be making an appt here! Looking forward to meeting Ed in person. D D. Atlanta, GA

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

Well my battery went out so 1st I have to get an special battery for it 2nd I have to recoded the car Dealership doesn't even know what kind of battery do I need so. I worked close to Wendt motors always seen the place but never stopped to check out so I went there Mr Pete very kindly helped me and he told me what are the things that I have to do it need to get done to the car, he recoded the battery so now no lights on??? He also contacted warranty cuz I needed turbos replaced so didn't work cuz supposedly,my warranty doesn't cover all that but still my bimmer runs like new so I ll save up $$$ to replace them at Wendt motors very professional & specialist on bmw so that's my place