Auto repair service near Lakemoor, IL

www.kellenbergerauto.com Family owned since 1939, Kellenberger Auto Service strives for total customer satisfaction by staying in contact with the customer throughout the repair process; by giving accurate estimates for price and time, by using quality parts and offering a nationwide warranty; and by employing ASE certified technicians who maintain their skills with ongoing training.

I was in there on 05/06/2011 and I went inside to pay, Im standing in line there's an older lady that was at the counter with short brownish hair and a little heafty, then there was a customer that was not in line scratching off a ticket, I was the next inline after 2 ladies and the lady with the ticket jumped infront of me to turn her ticket in, the attendant working (the heafty one) say's to me "she was in line 1st" I said well It didnt look like it to me and I put my $ on the counter and said "I'm on pump #6and I have a crying baby in the car and I started to walk out. The attendant said to the customer with the ticket "what a rude trashy girl" I just kept my mouth shut and left, well the attendant say's over the intercom "I have your license plate # and dont come back." 1st off I did nothing wrong and she seems like the rude one calling someone trashy that she doesn't even know. How do you get business with having rude people work for you

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didn't try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem! Melissa Carpenter