Auto repair service near Marengo, IL

AS A CUSTOMER PAYING FRONT DESK HAD AN ATTITUDE AND CHRIS THE MANAGER CALLED ME AFTER I DROPPED OFF MY CAR TO DISCUSS ABOUT THE SITUATION. I SAID IM A CUSTOMER/ YOUR EMPLOYEE WAS RUDE //AND THE MANAGER CHRIS SAID I AM THE MEDIATOR, AS A MANAGER YOU SHOULD INFORM YOUR EMPLOYEES TO FIGURE OUT A WAY TO MAKE THE CUSTOMER HAPPY. to chris the manager don't ever call your customers in regards to your employees who have problems...with customers.. the front desk had an attitude don't know where you picked her up to be a clerk, DO NOT USE THEM/ RIP OFF PLACE AND WILL TAKE FOREVER TO GET YOUR CAR FIXED. YOU CAN GET ANOTHER REPAIR SHOP GOOGLE IT.... BEWARE/ HORRIBLE PLEASE TO ALL CONSUMERS USE ANOTHER PLACE. I tried later to call there to see the status of my car and about 6 calls later still no answer. I truly believe that the clerk didn't pick up because I was calling and so when i did call from my other phone the front desk picked up and finally got an answer of status of my car 3 hours later for a job that was to take 1 1/2 hrs. please don't use them I was a victim of bad business.

Outstanding! This truck underwent an engine transplant. After having one mechanic replace an engine with 600+K with one with 80K, the 'new' engine wouldn't produce full power and would "miss" intermittently at random times. (Idle, midrange and full power?) The vehicle went to 4 different service centers. Ford service 1st... (avoid altogether for diesel repairs) and followed by 3 reputable diesel specific repair shops. Not even a suggestion..."computer doesn't see any problems, passes pressure checks, injector "rattle test" etc.) These guys gave me my 600+K mile truck back 4 days later running like it came off the showroom floor. Courteous, knowledgeable and friendly. Worth the money...But...not cheap!

We have been going to Kurt's for service for years. It is wonderful to have a shop that you can rely on. Recently our daughters car broke down at college in Dubuque, IA. We found a shop there that worked on her car and it turned out that a part that Kurt's had replaced in that vehicle for us last year had failed. I called Ray and he contacted the mechanic in Dubuque directly for us and made arrangements for a replacement part to be sent there... saving us $400 in replacing that part. As always, above and beyond! They are truly a blessing in our lives! The best!

Bought a vehicle from here with 103,000 miles on the odometer. Had some service issues (3 wks after purchase) and took it to my mechanic. He told me there was evidence of the odometer being turned back. Ran a car fax report (which came up free because of a previous dealership that was selling the vehicle) - the last know mileage was 204,887! I am filing a complaint with the FTC, BBB, the police dept and my attorney!