Auto repair service near Seneca, IL

Great people who tell it like it is. Honest, clear, professional and personal care you know you can trust 30 seconds after walking in. My first visit cost more than I had hoped, but I left fully satisfied and confident in the work done. I came in on a referral by a long time customer and expect that I'll also be recommending Doc Motor Works for years to come!

I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!

Needed a transfer case replaced. They were the only shop that would attempt to see if they could fix / replace due to the car being a 2002. The work took several weeks to complete. Took the car home and found some issues that were overlooked. Took the car back and they fixed the main issue no charge . Had an additional matter that was not initially covered but I worked with the owner Stephen and he made things right. The vehicle is now fixed and working properly.

This is by far the worst company I have ever come across. They are incompetent, ignorant, thieves. They now have $1400 dollars of ours and our truck is still not fixed. They gave it back to me three times, each time never fixing the problem. On the fourth try they actually thought they were going to get some more money out of me. After paying $1400 for them to tear apart a trans case that wasn't necessary they expected me to pay for the correct part. The total cost to repair my truck in reality should have been well under $300 including parts. They took $1400 and had my car for three weeks, only to have nothing repaired at all. I honestly don't know how people like this sleep at night. I would be more than happy to get in on a class action law suit with anyone who is interested. This guy needs to be stopped. If you have had a successful claim with the BBB please let me know. That will be my next step. Pass the word on before they rob one of your friends or family members. We do not need businesses like this in our communtiy. They own another shop in Plainfield called Lata Transmission. visit http://merchantcircle.com to see many other unhappy customers. Run as fast as you can. Zero stars should be an option for this place

Phil and his guys at Kendall County repair did a great job on our camper. Some of the parts were Discontinued and he figured out a great way to fix it.It turned out better than when we bought it.Their customer service is excellent!