Auto repair service near South Holland, IL

Needed a transfer case replaced. They were the only shop that would attempt to see if they could fix / replace due to the car being a 2002. The work took several weeks to complete. Took the car home and found some issues that were overlooked. Took the car back and they fixed the main issue no charge . Had an additional matter that was not initially covered but I worked with the owner Stephen and he made things right. The vehicle is now fixed and working properly.

I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!

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On 8-24-2015 my wife & I purchased a 2005 Chevy Equinox LS AWD from Katts Karrs in Blue Island Illinois. Dick Messino was our salesman and I could not speak any higher of an HONEST Used Car Salesman !!!! We were looking for a dependable AWD/4WD vehicle for our youngest son to commute to & from school without going broke. The previous Friday I was in Napleton Dodge and left disgusted when they refused to negotiate on a Jeep with 170,000 miles & a ripped drivers seat. Katts Karrs is directly across the street from the dealership when I spotted the Equinox. I took the Vehicle for a test drive on Friday. Brought my wife & mechanic friend back on Saturday for an additional test drive & purchase the vehicle on Monday. I am extremely happy with my selection of a vehicle. The cleanest SUV inside & out & under the hood that we have seen yet. No hassle - No pressure - Just REALLY NICE VEHICLES. I would recommend Katts Karrs to anyone looking for a Quality Used Vehicle. Thank You Mark & Liz

We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.