Auto repair service near Wauconda, IL

We are a neighborhood auto body and mechanical repair shop that looks out for our customers. We treat our customers like we would like to be treated.

I was in there on 05/06/2011 and I went inside to pay, Im standing in line there's an older lady that was at the counter with short brownish hair and a little heafty, then there was a customer that was not in line scratching off a ticket, I was the next inline after 2 ladies and the lady with the ticket jumped infront of me to turn her ticket in, the attendant working (the heafty one) say's to me "she was in line 1st" I said well It didnt look like it to me and I put my $ on the counter and said "I'm on pump #6and I have a crying baby in the car and I started to walk out. The attendant said to the customer with the ticket "what a rude trashy girl" I just kept my mouth shut and left, well the attendant say's over the intercom "I have your license plate # and dont come back." 1st off I did nothing wrong and she seems like the rude one calling someone trashy that she doesn't even know. How do you get business with having rude people work for you

I bought a Honda Civic 2003 recently from this company. The owner, Mike is not a reliable person, neither this company. He advertised this car as a car with clean history, no accidents, 88k mileage with replaced engine.I believed his words as he said he'll not sell bad cars. He was not ready to allow me to take it to a mechanic to get it checked. Since I was looking to buy a car immediately, I paid him the money and took car with me. When I checked CarFax with the VIN#, I was surpised to see that car had an accident. And the car had 173K mileage. I called him to ask about this and he continued to support his false statements. He claimed the owner from whom he bought this car didn't provide him the document to show the engine replacement and the correct odometer reading as well. At the end he advised me if I'm willing to sell the car at a later point of time, I can take it to him and he'll buy it for a less price. Please do not buy a car with this dealer. He is not at all reliable.

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.