Auto repair service near Burlington, MA

This dealer sold us a car with multiple problems and refused to provide a refund. We had to go through arbitration with the Office of Consumer Affairs in Massachusetts in order to get our money back. We eventually won the arbitration and got our money back after 6 months of grief and frustration. This dealer sold us a car with no heat, no a.c. and the vents didn't work. It also had a broken motor mount, inoperative windshield wiper fluid, inoperative horn, and a loose door lock. We took the car back two times and many of the problems never even got looked at. Based on the evidence provided at the arbitration, the arbitrator easily found in our favor and this dealer was forced to return the full price of the car along with our registration fees. This dealer hung up on us several times throughout the process of trying to work with him. Very immature person to do business with. Car was a lemon and repair and service was awful. Would suggest you avoid dealing with this person. (Hide)

Was very happy with price. New Front tire was done in less then 30 mins. I Will send some friends over for tires there..

So sad , motor in my Subaru died! Had it sitting in a " Foreign Car Repair Shop" who said they could do it. 3 weeks later its still sitting there untouched! Found these guys through Click & Clack. It wasn't cheap but I suppose an engine replacement never is. They did a great job and even loaned me a car while it was tied up. Glad I found um & my boyfriend is going to start using them for his Lexus!

Amazing experience! This was my first time leasing a new car and they truly made it a great one. Their customer service is unlike no other. They took so many extra leaps to ensure that I was getting exactly what I wanted. Down to earth and dedicated group. They stayed until 12:00 midnight for me (including the General Manager, Jared), who is such a great example to his team. A great review does not even do this place justice. Oh, and I failed to mention the absolutely beautiful (and fully equipped, thanks to them) 2014 Passat that I am now a proud driver of!