Auto repair service near Dighton, MA

I bought an 03 Mazda tribute from Pilgrim motors back in February. The price on the car was high but I did manage to get them down a bit (not too much though). I thought there was nothing wrong with the car as I explained to Dana (owner) that I have 3 small children and I need something safe and reliable for my family. I was helped and assured that there is nothing wrong and if anything were to happen they will help me, even signing the as is warranty. I had the car for 5 maybe 6 weeks and the transmission stopped driving. I called several times before I finally talked to Dana. She had no sympathy and said "sorry but we are not doing anything we could not forsee any issues so we are not responsible". I called around and got prices *1800*. I called Dana and got the receptionist I was told to leave my name and number. No call back.I called a few more times and still nothing. I stopped by and they were on vacation. How sweet they get to take a vacation. So I left another message and still nothing. When you call they always say she is not in and the can take your number but she never returns your call. They are unavailable and are in no way capable of running a good business. They take your money for a lemon and go on a nice vacation with it. Stay away from this place. Now I am stuck with a car that has an 1800 dollar transmission bill three children a full time job and no transportation. As for Dana and her Husband at Pilgrim Motors you should be ashamed of yourselves. I understand a business is there to make money but to scam people is wrong. I recommend elsewhere.

I would not recommend anyone to get any type of service done here. I sent my daughter to have a diagnostics and quote done by these rip off artist and they told her that it was her motor and wanted 2400.00. so I asked her to have it towed to another service center for an other opinion and when it arrived there they had discovered that the plugs and wires and coil removed. I would really like to know how to deal with these type of operators as I live so far away.

I was planning to go on a business trip to NY and had a couple of issues with my 10 year old (but reliable) car. My sister suggested American Brake in Stoughton, where she takes her car. Tony and staff was not only friendly and extremely professional but great and fast service. My car was ready for the long drive and I felt more secure behind the wheel after they did the repair and performed their "Pre-trip Check Up"

Collision repair restoration and repairs.

I've been a customer of Andre's owner of Dana's Auto Care for years now. He's an excellent mechanic and is honest!!!!

Whatever you do don't complain about the service you receive or they will blacklist you. I had an appointment scheduled to drop off my new Maxima for an oil change. After driving all the way to the dealership I am then informed by the service technician that they refuse to service my vehicle under warranty anymore because of a negative review I had given them on a customer survey I had received from Nissan after my last visit. They flat out handed the keys back to me and said if your not happy here then we suggest you go elsewhere. I was completely shell shocked and totally disgusted by the service technicians uncaring and callous attitude. When I asked to speak to a manager I was conveniently told he was not there. I then proceeded to let them know that I planned to contact Nissan Consumer Affairs about their unethical and discriminatory practices… and they said go right ahead. I have never heard of a business banning a customer from their establishment because they had a complaint about the service they received. It was bad enough that Sullivan Brothers never once reached out to me to apologize for the original issue I had but somehow in their infinite wisdom the best thing to do with an unhappy customer is to show them the door.