Auto repair service near East Somerville, MA

his is what happened to me On January 16th, 2012 I brought my F-150 truck to Wayside Ford's service department in Marlboro, MA. My complaint was excessive shaking between 40 - 60 MPH. Kellie (Adviser) explained about the $135 diagnostic flat charge which I okayed. I also asked for the back sensor to be checked as well as why the car was jumping when put on reverse. Later Kellie called me explaining the cause of the shaking problems was because my car needed to be balanced. I asked if balancing the tires would fix the shaking. She said yes so I okayed the service. 2 hours later, after I paid $230.95 for the repair in full, I found out my car was shaking exactly the same upon hitting the highway! I returned immediately. I found the mechanic who "worked" on my car. I asked if he had at least test driven my car and he said "no." I then inquired why I paid $135 for diag time if he never diagnosed my car. He then grabbed my car and after 5 minutes he came back with another diagnostic adding to my bill. I was told to seek Steve (Manager) the next morning. Steve said he'd refund my $95 for the balancing but not the $135 for the fake diag. I am suing them for the full $230.95 since nothing was done to my car.

Complete Repair Shop. We Only Repair What Needs To Be Repaired No Surprises

"AutoMax difference...Maximum Selection - Maximum Savings - Maximum Service - Maximum Satisfaction"

mark is really good about letting you know what you need now vs. what can wait. his turnaround is also really quick.

Magno auto repair was the WORST place I could EVER have taken my car to. They told me I had so many different things wrong with my vehicle, i had to get a new water pump, 4 sensors, timing belt, etc, in order to get my cadillac cts running in perfect condition. Well, not even a month later my car broke down and now its at a shop where the mechanic has informed me that the service done on my car by Magno's was the cause of my engine almost blowing. Magno's people left wires disconnected, sensors that were switched, they were all in wrong places, they put my engine back together but left screws out and that caused oil to leak all over the engine and brand new parts I had just spent 600$ on. There was also oil leaking from behind the pulleys, which were aparently too small. All that amongs other things, he destroyed my vehicle. After paying so much for a job, I really expected him to do it right, but I am very dissapointed and angry with this experience. My car is currently at another shop, where my vehicle's engine was put completely apart and numerous parts are being changed due to damage caused by him. And Magno will not do anything about it. Also, the receipt he gave my only says "work done for x amount of money" so there isn't much I could do legally. The most dishonest and iresponsible bussiness I've ever came across!

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

It was my first time purchasing a car and I decided to get a used one so that I can save. AutoDrive1 really helped me in choosing the one that I want and need. They have their own inventory of pre-owned vehicles (cars, SUVs, trucks) that their customers can choose from. It was really easy getting a car with AutoDrive1!

Do NOT go here. Scott rips people off. I stopped going to him after I was told by two seperate mechanics on two seperate occassions that I was over-charged. The first by at least $400, the second time at least $700. I had the final straw when I left my car with him for almost TWO WEEKS and he still had not looked at it! I have been asking friends for rides to work and every time I ask this guy he says "I've been busy". When I asked what's wrong with it he said HE DOESN"T KNOW. That is proof that he didn't bother to look at my car at all! THIS GUY WILL RIP YOU OFF AND CHARGE FOR LABOR WHEN YOUR CAR IS SITTING IN HIS LOT. HE DOESN'T CARE ABOUT HIS CUSTOMERS HE CARES ABOUT MAKING MONEY AND THAT IS SHOWN BY HIS LACK OF CONSIDERATION IN COMPLETING HIS WORK IN A TIMELY MANNER. I understand he's busy, but if you're so busy you cant be bothered to look at my car for over a week and a half then TELL ME TO GO ELSEWHERE!! Seriously, I couldn't be more angry and upset with the lack of consideration and poor treatment at this horrible mechanic. HE IS THE WORST MECHANIC!!! DONT GO THERE!! I've had honda's my whole life and I will never return. BEWARE OF THIS CRAP HOLE SHOP!!!

Chris you should not be in the business of selling cars you are a rip off artist and a sleaze taking advantage of a elderly woman that was interested in a car you had first off the amount of money you wanted for holding the car you only needed about $200 to hold it for her and you where taking half of the money that you were selling the car for then you talked to her son on the phone that wanted to go see the car with his mom to make sure it was a fair price and there was no major problems and you said no problem and she had the cash to buy the car that day if everything was good. So when they went there to see the car you already sold it and didn't bother calling her to let her know it was sold who does business like that but scum like you sir stay away from this business have no idea how many people he has done this too KARMA BUDDY!!

DO NOT BUY A CAR FROM THIS COMPANY! I bought a 2004 Lincoln Aviator off these guys. It took over a week to get the car due to their lack of urgency! They took my trade in for my 02 Chrysler 300 and left me without a car for 11 days!!!! Everyday I would call and they would say it will be ready this afternoon. Finally I get the car, the mirror is still broken, I still don't have the center caps I was promised by the owner and staff, and the center console is still held shut with Velcro. It was written in my Bill of Sale that these items must be replaced, it has been five weeks and I have been getting the run around. After talking with a few people, this seems to be the common theme with these guys. They will not honor the Bill of Sale that I singed in June. They have done everything possible and made every excuse why they have not delivered what was promised in the Bill of Sale.