Auto repair service near Essex, MA

I took my car to Mikes Auto Repair for new brake pads and rotor replacement because his rputation online, he was helpful on the phone and he quoted what sounded like a fair price. Mike continued to impress with his warm and helpful customer service, putting my car on his lift immediately, showing me everything he saw, and walking me through the alternatives. He was able to get the appropriate parts in ten minutes and get right to work, and he had my car finished in less than three hours. He even took a test ride with me to ensure everything was to my satisfaction.

The friendly team at AutoFair Nissan of Stratham strives to go above and beyond the expectations of local New Hampshire and Massachusetts drivers, offering an extensive selection of Nissan models and top-notch auto service.

Horrible, worst service I ever witnessed! Research the BBB if you have any doubts! I was with my friend through all of this and kept telling him to stop bringing his car there. My friend never had to consult a lawyer about service and harassment in his life before, absolutely terrible service and the guy has no time to answer questions once Derek has your money to pay for his flying lessons! I noticed once anyone leaves a poor review on this midgets shop the kid goes ballistic! There webpage looks like a big shop with a lot of experienced workers, it's simply him and his wife with a garage for 2 vehicles. Derek tells everyone "Don't research anything online, published books or otherwise" and try’s to discourage anyone from this. He is always frustrated and about 2 seconds away from a heart attack, he doesn't listen and his "partner in crime Mila" is expected to patch up any issues Derek creates with any customers. I had to talk my best friend out of doing anything irrational because of the tons of money he spent for garbage workmanship by this extremely irritating little oompaloompa! These jokers never give any info. such as the VIN# from the car a used engine came from, or documentation on the mileage not simply "Oh it's got less miles than yours and looks really nice!" My friend just called him for some answers and I quote "If you want more horsepower out of your M3, buy another car!, I don't want to ever see that car again!" Once a poor performance review was left, Derek texted his private phone and said to "man up, and fix this problem with Mila" then Derek left a voicemail totally harassing him! Unbelievable for any man or child, let alone a business. He also had his M3 towed there when he had only about 120 miles on the "new engine" and the A/C belt was shredded (which means he did not install the A/C unit correctly or placed a severely used belt on it.) Think they would fix there mistake and apologize? Not a chance, He was handed a bill for the work for about. $250. I also get the feeling my friend was easily taken advantage of being a disabled U.S. Army, Infantry Veteran. Nice work Derek! I'm sure Mila can "man up" for your extremely poor and totally unprofessional performance! DO NOT BRING YOUR VEHICLE TO PRECISION BMW REPAIR in Brentwood, NH.

Love these guys! Always so nice and professional =) Great family

The owner has been servicing my car for about 15 years. Unless it was an absolute emergency and he was unavailable, I wouldn't let anyone else touch my car. He does a great and conscientious job, on time, for a reasonable price, and more than once has saved me significant money. As an example, I recently took my car to the dealer to have a malfunctioning (and wide-open) window repaired. (This is a case where it was an emergency and he wasn't available!) The repair cost hundreds of dollars. 5 weeks later the repair failed, and the dealer told me their repair didn't fail; it was actually a NEW issue that would cost me another big pile of money to fix. No thanks, I said and headed to S&W. Turns out the problem was a loose connection, an easy fix. S&W saved me $400! No question about it: I'd sent any and all of my friends to S&W to get their cars serviced. Dana S. Braintree, MA