Auto repair service near Fitchburg, MA

Complete Automotive and Truck repairs/Service -- 24 Hour light, Medium and Heavy Towing- Complete line of tires, Batteries and Parts in stock. Medium and Heavy Truck repairs and Service, Body shop Services available.

his is what happened to me On January 16th, 2012 I brought my F-150 truck to Wayside Ford's service department in Marlboro, MA. My complaint was excessive shaking between 40 - 60 MPH. Kellie (Adviser) explained about the $135 diagnostic flat charge which I okayed. I also asked for the back sensor to be checked as well as why the car was jumping when put on reverse. Later Kellie called me explaining the cause of the shaking problems was because my car needed to be balanced. I asked if balancing the tires would fix the shaking. She said yes so I okayed the service. 2 hours later, after I paid $230.95 for the repair in full, I found out my car was shaking exactly the same upon hitting the highway! I returned immediately. I found the mechanic who "worked" on my car. I asked if he had at least test driven my car and he said "no." I then inquired why I paid $135 for diag time if he never diagnosed my car. He then grabbed my car and after 5 minutes he came back with another diagnostic adding to my bill. I was told to seek Steve (Manager) the next morning. Steve said he'd refund my $95 for the balancing but not the $135 for the fake diag. I am suing them for the full $230.95 since nothing was done to my car.

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We purchased a car for my daughter. within 24 hours, we had a problem with the car. We were concerned about its safety based on how it was driving. Since we are two hours away from this dealer, it was not reasonable to bring it back to them so we brought it to a local service center. They agreed it was not safe to drive without checking it out thoroughly. Their person who power washed the car, got water in the area of the spark plugs. We needed to make sure water didn't seep underneath. Autos Unlimited tried to talk us in to drying it from the outside but not opening it up to make sure there was no water underneath. We were not going to allow our 20 yr old daughter drive a car we were not sure was safe. It turns out, there was nothing was seriously wrong with the car and it only cost $45 (+ our time and aggravation) for them to repair the issue. We faxed the invoice to the dealer and told them we expected them to pay fora the repair since it was their fault and the car was under the 30 day warranty, but they still have not paid the $45 bill. We have called and faxed but no action on their part. I would never buy another car from them.

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I couldnt be happier with the work that 290 did on my car. You can bring your vehicle to 290 and know that your not going to get ripped off. No matter how big or small the job is they get it done right.When I got my suv back from 290 I was so surprised they had cleaned my car at no cost to me!!!!! The owner is so nice, he explains everything that he needs to do to your vehicle in detail before he does it. If I could give them more than 5 stars I would. In the future I need any work done on my car I will bring it to 290 AUTOBODY without hesitation!!!!!!!

Its hard to find an honest mechanic these days and let me tell you I found one.. I had my car towed there recently because it wouldn't start, they were very professional and counties even offering me a ride to work and back . It ended up being a loose connection at the battery terminal . They took care of it and didn't even charge me. I mean I have been to other service garages before that wouldn't even take a look at the car without charging a minimum diagnostic fee. I highly recommend this place to anyone not looking to get ripped off and be treated fair.

These men are the greatest & are so honest it's really a blessing to find people of this caliber in this day & age. They not only care about the work they do but they truly care about the customer also. The engine is perfect & the car is running great. I also went in about 3 months ago because my car was vibrating so much that I couldn't go over 50 on the highway. Of course I'm thinking the worst & big money but they once again were honest & told me all I needed was a pair of new tires. What a relief, they could of told me anything & taken advantage of the situation, but no honest as always. Keith the owner & his mechanic are always on site, even if you just need advice stop in & you will always be greeted with a smile. I just can't say enough about these guys, but the only way to find out for yourself is to stop in. Believe me you won't be disappointed. Thank you for putting my engine in, it's running perfect. Patricia Caricchio

POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring your Car There .