Auto repair service near Hingham, MA

I needed a new car, looked them up online, came and visited them, decided to buy a car,did all the paper work a day later, after 3 days they decided to let drive the car,30 minutes I left the shop I was driving down route 95, and the "Check Engine" light showed up, it was a 2006 Nissan Maxima. We called the owner of Sega Auto Sales, he told us to bring the car back for him to fix it, the car stayed with him for over 15 days, he could not find the problem, we complaint about it he then decided to take the car top Nissan on Route 1 Saugus, Nissan told us that they could not figure out the problem either, due to some services Sega Auto Mall had already done to the car, Nissan kept the car in their shop for another 3 days and advised me to return the car and get my money back. I requested that to Sega Auto Sales, but the owner of Sega Auto mall refused to honor the customers right to the "Lemon Law". Sega Auto Sales decided to sell me another car more expensive, I accepted because it was a better car, I re-signed all the paper work to aquire the new car, he gave the price of the weekly payments, I agreed to it. A week later the Bank where I financed the car called me charging for a higher payment that I did not agreed with. I told the customers services at the bank, that it was not what I agreed to pay, the bank advised me to call Sega Auto Sales, and straight it up with them. So I did, the owner of Sega Auto Sales was so rude to me, he did not let me talk, and stated that the ammount of money I had to pay was higher because he had to deal with me, because I was a difficult customer. They are rude, unfair, and unfaithfull, they only talk nicely to you until you sign the papers, after that they decide to do whatever they want with your personal information. Please everyone be aware of that, I would not want by worse enemy to go thru what I did with them. read less

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

Excellent shop with great expert mechanics. Very knowledgeable about different types of cars. I have been a customer for over 20 years. Nothing but the best experience at Sunrise Auto!!!

Excellent price and honest! Great job! Excelente preço e trabalho honesto. Ótimo trabalho, recomendo! Monique P

If I could give a negative number I would, but unfortunately it won't allow me to! I have been searching for a car for the last 2 months. I checked out some places here and there but couldn't seem to find one. I saw one this morning on AutoTrader, it was for 2012 Honda Accord LX-P. The issue was that the Pride Chevy was about 2 hours away from my house. So before I left I called the sales department. I spoke to a fellow named Sam (actually name) and asked him if the car was still available as I live far away and do not want to waste a trip. He reassured me that, it was available and that when I got there to ask for him. We hopped in the car and headed toward Lynn. We get there and are wandering around. I finally have to ask a random guy who looked like he worked there if there was a separate Honda side. I let him know that I spoke to a Sam and was asked to ask for him when I arrived. A few minutes later, Sam arrives. I introduce myself and shake his hand. He then tells me he is going to set me up with a consultant. What, wait, then what the hell does Sam do? Sam brings back this guy, no idea who his name is. Sam says to guy I'm going to pull the car up for her, set up her profile. We sit with the guy and he tells me that unfortunately the car was sold this morning. I tell him, I called before hand blah blah to make sure it was there, 2 hour drive... He looks up the "sold" car and starts raving about what a great steal that wasI asked him why he rave about a deal that we were driving up to see and is now gone. What purpose was that serving? He says that Sam didn't know the car was sold, the other side of the dealership sold it, blah blah. My question is why is Sam answering the phone if he can not provide correct answers. Pissed off I gather my things to leave. I'm then told that maybe the car wasn't sold and to hold on, they had to make a phone call. Meanwhile as I wait, my dad goes into an office. I walk over and see this man, slumped back in

Housing the latest equipment to diagnose your vehicle we deliver timely and competitive quotes. "We'll Keep You in Gear"

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube