Auto repair service near Holden, MA

These guys are an experience you will anticipate with glee, overwhelm ya with insights and experience and raw logic , and produce in you a smug smile when you unwind your ride More than 50 years making really iconic cars within reach and outta sight.

This dealer sold us a car with multiple problems and refused to provide a refund. We had to go through arbitration with the Office of Consumer Affairs in Massachusetts in order to get our money back. We eventually won the arbitration and got our money back after 6 months of grief and frustration. This dealer sold us a car with no heat, no a.c. and the vents didn't work. It also had a broken motor mount, inoperative windshield wiper fluid, inoperative horn, and a loose door lock. We took the car back two times and many of the problems never even got looked at. Based on the evidence provided at the arbitration, the arbitrator easily found in our favor and this dealer was forced to return the full price of the car along with our registration fees. This dealer hung up on us several times throughout the process of trying to work with him. Very immature person to do business with. Car was a lemon and repair and service was awful. Would suggest you avoid dealing with this person. (Hide)

Magno auto repair was the WORST place I could EVER have taken my car to. They told me I had so many different things wrong with my vehicle, i had to get a new water pump, 4 sensors, timing belt, etc, in order to get my cadillac cts running in perfect condition. Well, not even a month later my car broke down and now its at a shop where the mechanic has informed me that the service done on my car by Magno's was the cause of my engine almost blowing. Magno's people left wires disconnected, sensors that were switched, they were all in wrong places, they put my engine back together but left screws out and that caused oil to leak all over the engine and brand new parts I had just spent 600$ on. There was also oil leaking from behind the pulleys, which were aparently too small. All that amongs other things, he destroyed my vehicle. After paying so much for a job, I really expected him to do it right, but I am very dissapointed and angry with this experience. My car is currently at another shop, where my vehicle's engine was put completely apart and numerous parts are being changed due to damage caused by him. And Magno will not do anything about it. Also, the receipt he gave my only says "work done for x amount of money" so there isn't much I could do legally. The most dishonest and iresponsible bussiness I've ever came across!

his is what happened to me On January 16th, 2012 I brought my F-150 truck to Wayside Ford's service department in Marlboro, MA. My complaint was excessive shaking between 40 - 60 MPH. Kellie (Adviser) explained about the $135 diagnostic flat charge which I okayed. I also asked for the back sensor to be checked as well as why the car was jumping when put on reverse. Later Kellie called me explaining the cause of the shaking problems was because my car needed to be balanced. I asked if balancing the tires would fix the shaking. She said yes so I okayed the service. 2 hours later, after I paid $230.95 for the repair in full, I found out my car was shaking exactly the same upon hitting the highway! I returned immediately. I found the mechanic who "worked" on my car. I asked if he had at least test driven my car and he said "no." I then inquired why I paid $135 for diag time if he never diagnosed my car. He then grabbed my car and after 5 minutes he came back with another diagnostic adding to my bill. I was told to seek Steve (Manager) the next morning. Steve said he'd refund my $95 for the balancing but not the $135 for the fake diag. I am suing them for the full $230.95 since nothing was done to my car.

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