Auto repair service near Lynnfield, MA

his is what happened to me On January 16th, 2012 I brought my F-150 truck to Wayside Ford's service department in Marlboro, MA. My complaint was excessive shaking between 40 - 60 MPH. Kellie (Adviser) explained about the $135 diagnostic flat charge which I okayed. I also asked for the back sensor to be checked as well as why the car was jumping when put on reverse. Later Kellie called me explaining the cause of the shaking problems was because my car needed to be balanced. I asked if balancing the tires would fix the shaking. She said yes so I okayed the service. 2 hours later, after I paid $230.95 for the repair in full, I found out my car was shaking exactly the same upon hitting the highway! I returned immediately. I found the mechanic who "worked" on my car. I asked if he had at least test driven my car and he said "no." I then inquired why I paid $135 for diag time if he never diagnosed my car. He then grabbed my car and after 5 minutes he came back with another diagnostic adding to my bill. I was told to seek Steve (Manager) the next morning. Steve said he'd refund my $95 for the balancing but not the $135 for the fake diag. I am suing them for the full $230.95 since nothing was done to my car.

Complete Repair Shop. We Only Repair What Needs To Be Repaired No Surprises

"AutoMax difference...Maximum Selection - Maximum Savings - Maximum Service - Maximum Satisfaction"

I can not say enough about the quality of service at Hometown Automotive, not only are the employees trustworthy and reliable but they are extremely well informed. I recommend this shop to everyone. Great place.

High quality auto repair in Abington MA

Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area. Glean Ni.

Prime Infiniti is a MA car dealer serving Boston, Hanover, Weymouth, Plymouth, Quincy and Brockton. We offer a large selection of beautiful cars including the Infiniti G37, M35, M37, M56, FX35 and EX37. We invite all MA residents to stop by our showroom in Hanover for a test driving. Financing options are available.