Auto repair service near Palmer, MA

I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!

Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but empty pockets. My advice, don't be charmed by the owner, walk out and get a second opinion. Forgot to mention, they didn't even clean up the body work dust in the interior, or was the dirt off the exterior of the truck. Don't think I'll go back there again. My expensive mistake.

Some of the nicest people I've known in the field. Very reasonable on their prices with great quality work. If it's not broken they won't fix it. I will continue to bring my vehicles into them for work. Jim Nelson Windsor Locks, CT

My friend recommended Bouley's Service Center for my car repair issues. Located just past Look Park in Northampton, these guys, Mike and Dave really know what they are doing. After driving over 2000 miles over my last scheduled oil change, I knew I needed a tune up as well. They did a complete job and even checked my brakes after I mentioned I kept hearing a sqeaking noise, come to find out I needed brake pads. They didn't try to sell me any extra stuff like some places. They take the time to explain things as well. I also took a couple buisness cards for a friend because there was a car on the lot that is for sale and thought he might like it. I would recommend this shop to anyone who needs their car worked on.

I was quoted $800 for pads and rotors front and rear I went to Buckley auto center and he had a special of $199 front or rear pads and rotors for almost every car. I saved $400. He used quality parts and the owner himself did the job for me so I know it was done right. The waiting room was clean and service was excellent.