Auto repair service near Saugus, MA

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

The owner, Mike, met with me and explained everything, including photos of the problem. Everything was completed on time, problem solved. Definitely a keeper.

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

As a woman it is very hard to find a mechanic that's not a thief. John and his crew were very professional and took great care of my vehicle for a very reasonable price. I enjoyed working with them and will continue bringing my car there for any future automotive repairs and maintenance.

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Hi I'm from The Brockton Enterprise! Would like to talk to the owner! In regards to a case you took a Homeless, physical and Mentally Disabled person to court to charge him for trespassing! All the person did is found one of your cars open in the winter to take shelter and warmth not to die! The Court documents prove this! This would be great front page news! Missy # 617-302-2194! If not I will follow the case and take statements from the lawyer and victim! Multi Million dollar company wants to put away a homeless Veteran instead of helping there community! Sincerely Missy!

Horrible Service. Originally I told them my car is making a noise and I had just had my rotors and brakes done. It was clearly metal rubbing together. Simple thing to check but because I'm a women they attempted to take advantage of me. They tried to tell me my brakes were cheap until I said I got them from the dealership. They tried to tell me I need a part replaced that I don't. I waited for an hour and was never told what they were going to do or how much it was going to be. I only asked that he tell me what the noise was. After an hour and having the owner in the office with me and then slip away, without a word. The mechanic says it sounds better, I was told to charge you x amount of dollars. But they didn't do ANYTHING! I called the owner and all he could say was it's for what they did but couldn't say what they did. I refused to pay and surely as a drove away my car was just as loud as when I came in. Total waste of time. A bunch of snakes.

Brought my car in a few weeks ago for its 60k checkup. Russ and Brian were helpful as always. It's running as well as it did when I first bought it.

Turnpike Service Inc. is now under new management. I have followed the mechanic, Patrick from Beverly to South Hamilton and now to Topsfield. He is the fairest and most honest mechanic that I have ever met. He has been working on my 1998 Jeep for over 5 years now and keeps it "running better than new." He has never tried to sell me things that I do not need and will not "replace" parts simply because I feel that they are getting old. He constantly asks me, "when is the part going to break? A year from now or ten years from now?" I never have an answer for him but I find that his answer is always quite sobering. Simply put, why fix something that is not broken? When it (or if) it breaks we can deal with it then. He constantly tells me to save my money! Imagine that!!! He has kept my Jeep running to perfection and I appreciate it greatly. Heck, I have followed him for 3 towns now and I would follow him again! In a way I want to keep Turnpike my little secret but after the way he has treated me over the years I feel that it is only right of me to let the rest of the world know about Patrick too and hopefully he will become as successful as he wants to be. Just as long as I still get special treatment and to the front of what is sure to be a long line in the future. Just kidding, but not really. LOL.....