Auto repair service near Somerset, MA

For the past few years now, I have trusted "Narragansett Auto Repair" with my car (and my wallet)! The two people to talk with there are Dan and Donna. Dan is the owner and I've enjoyed watching him as both the "boss" and a mechanic and on that rare occasion when he and his employees are stumped with a diagnosis, he is humble enough to turn elsewhere for input. They are all the kind of persons that I want to give me an estimate, to work on my car and to be trusted to tell me when something needs maintenance or just needs to be fixed. I highly recommend to anyone who owns a foreign or domestic car, that they pay Dan a visit and see for themself!

I had my vehicle towed there to be worked on and Billy the owner said he would get it done that week. 4 weeks later it still is not fixed he refuses to return calls . No one picks up a phone in office at all so you can ask what is going on .Last week I went there he said give me two days I will have it done , called and went there on Friday (two days ) and no one was even working . Called left a message no returned phone call. I called today no answer I left a message that if I don't have my car buy wednesday I will report it stolen. I can't even go pick it up he has my keys !!!

I bought an 03 Mazda tribute from Pilgrim motors back in February. The price on the car was high but I did manage to get them down a bit (not too much though). I thought there was nothing wrong with the car as I explained to Dana (owner) that I have 3 small children and I need something safe and reliable for my family. I was helped and assured that there is nothing wrong and if anything were to happen they will help me, even signing the as is warranty. I had the car for 5 maybe 6 weeks and the transmission stopped driving. I called several times before I finally talked to Dana. She had no sympathy and said "sorry but we are not doing anything we could not forsee any issues so we are not responsible". I called around and got prices *1800*. I called Dana and got the receptionist I was told to leave my name and number. No call back.I called a few more times and still nothing. I stopped by and they were on vacation. How sweet they get to take a vacation. So I left another message and still nothing. When you call they always say she is not in and the can take your number but she never returns your call. They are unavailable and are in no way capable of running a good business. They take your money for a lemon and go on a nice vacation with it. Stay away from this place. Now I am stuck with a car that has an 1800 dollar transmission bill three children a full time job and no transportation. As for Dana and her Husband at Pilgrim Motors you should be ashamed of yourselves. I understand a business is there to make money but to scam people is wrong. I recommend elsewhere.