Auto repair service near Tewksbury, MA

STAY AWAY! Huge part $ markup, questionable work, and Nickle and Dime central. Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair. 4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install 'high end or gold plated rotors' on my car) Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job) Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I don't believe this charge to be outrageous. 6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less) Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldn't be in a more accessible location. 2 hours to change 6 spark plugs tells me they don't know what they are doing. Or this is another excessive charge. AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand) R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices I'm guessing its over 100%) Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure a

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Turnpike Service Inc. is now under new management. I have followed the mechanic, Patrick from Beverly to South Hamilton and now to Topsfield. He is the fairest and most honest mechanic that I have ever met. He has been working on my 1998 Jeep for over 5 years now and keeps it "running better than new." He has never tried to sell me things that I do not need and will not "replace" parts simply because I feel that they are getting old. He constantly asks me, "when is the part going to break? A year from now or ten years from now?" I never have an answer for him but I find that his answer is always quite sobering. Simply put, why fix something that is not broken? When it (or if) it breaks we can deal with it then. He constantly tells me to save my money! Imagine that!!! He has kept my Jeep running to perfection and I appreciate it greatly. Heck, I have followed him for 3 towns now and I would follow him again! In a way I want to keep Turnpike my little secret but after the way he has treated me over the years I feel that it is only right of me to let the rest of the world know about Patrick too and hopefully he will become as successful as he wants to be. Just as long as I still get special treatment and to the front of what is sure to be a long line in the future. Just kidding, but not really. LOL.....

I own a BMW 328Xi and was looking for a guy who doesn't rip me off but is knowledgeable about the European cars. Mechanic Advisor suggested Nicks which is right off the exit 32 on I93. Nick was very sensible and had given me the best estimate I could get. Even though I was keen on getting other things fixed, Nick suggested that they were in decent shape for now. That is the best quality about Nick. He will only fix what is needed and doesn't not rip you off with sky high estimates. If you have a European car, then this is your guy. Period! Thanks Nick, Abhi

It's a small auto body but they work fast! I had a huge dent on my BMW pax door and got outrageous quotes elsewhere David gave me the best quote, great service overall my expereince was great and my car looked like new!