Auto repair service near Arnold, MD

I got prompt, super courteous and professional service and rather than doing work I didn't need and charging me for it, they diagnosed the issue, flat out told me it would be a quick fix I could do on my own and didn't waste my time, treat me like I was stupid or take advantage of my lack of knowledge. There aren't enough good, honest people in the world. Give those who are your business when it's necessary. I know they'll be getting all of mine from now on, as well as everyone I can possibly refer!

Automotive & Collision Center, Inc. is a professional auto body repair shop & collision repair expert. From minor dings to major collision damage, we can do it all. Your car will look like new when we're done. We also do mechanical repairs and windshield

I recently took my Mercedes to this shop for repair because after owning the car for 12 years, I am tired of the pretentious attitudes and high prices of the dealership service department. API is a great alternative. The people who work at API are familiar with Mercedes cars, have the right tools to service them, and are able to get the right parts. Most importantly, they are friendly and make their customers feel valued. I plan to continue taking my car to API for future service needs!

My Volvo broke down near their station and I had my car towed there for repair. Unfortunately the car was not worth fixing but fortunately I came across a great service station. I've since purchased a used Subaru and have had it there for service and couldn't be happier. Brian Ben and their staff are excellent mechanics and extremely honest. If you are looking for a repair shop don't hesitate to give them a chance you will be very happy. Mark V.

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!

We are a full service auto repair facility servicing all makes and models

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.

I don't recall the exact date I went, as it was a while ago and I didn't realize they had a website. A friend recommended them, and it was a great experience. This is actually a mechanic I can say I trust to tell me the truth about my car repair. He fixed it, and didn't charge me just to find out what was wrong on top of the repair bill. Highly recommend them. He has many, many years of experience. So glad he has his own shop now.

Very good service. Excellent mechanics, I would recommend anyone in the area that needs quality mechanics or cars to visit.

The service I got a Courtesy Auto was not only exceptional, but they saw me as a valued customer and treated me that way. They worked with me and my budget to find a vehicle that I wanted and made sure I drove away happy. The didn't trick me with hidden fees, costly repairs, and other unnecessary headaches. They provided me with everything I needed, and in the best way possible. If you are looking for a family owned car dealership that has your interests in mind, Courtesy Auto is the way to go. My BMW is running great to this day!