Auto repair service near Clinton, MD

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

Love this shop! One of the honest ones! They always take care of me and I appreciate! -Vicki Gowin

The Service was great, they did every thing that I need on the spot

I have been getting my car serviced here for years. Great service, honest to a flaw and you never have to worry about the quality of work.

I have taken my 02 Passat to them a couple of times for repairs and have received good service both over the phone and in person. The repairs I had done were done professionally and I was always happy with the work. Most recently I had to have them remove the factory stereo so I could remove sub woofer wires, as I was trading it in, and Charlie came out and took care of it for me at no cost. I understand that with the right tools it is an easy task but he still came out and did it with a smile on his face. If I find myself with another VW or any of the German cars I will definitely take it back to them as needed.

This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA

Beware, don't take your luxury vehicle here for service, unless you want it damaged! I took my car in to this Car Max location to be serviced. It is a luxury vehicle. They not only damaged my vehicle when I brought it in, but they overcharged me $50 for lubricating my convertible top just to make money. I shouldn't have had to pay a dime, being that my car was damaged. I had to bring the car back to have it fixed. Certainly a waste of time and money (gas)... After you buy a car from Car Max the quality of service you recieve when you bring it in to have it repaired is very poor. The manager Josh, didn't even apologize or try to do anything to resolve the matter. I had to constantly call to check on the status of my vehicle. I wouldn't advise going to this location. They simply don't know how to treat their customers. They are obviously money hungry. If I could give them less than one star, I would...

I received a birthday coupon for a discount oil change, I went on a sat to get it done, they told me that they only do coupon M-F I made a appooinment for the following Tuesday 8:30am I showed up when they saw that I had a coupon on my hand they told me that they didnt have any appoinment under any name for that time, the guy behind the counter didnt even bother to look it up instead he searched on a scratch paper and said nope I dont have your name here, then he told me that they only accept coupons on Wednesday, I think they send coupons at home to try to get you to come in, and hopefully get you to paid full price by telling you they dont take coupons that day you are in.