Auto repair service near Ellicott City, MD

Horrible!! They took 30k to paint my 1967 Chevelle and help in the restoration - My life savings and lifelong dream, just recovering from cancer! I disassembled and then reassembled for them. The car paint is peeling and reacting; the emblems on each of the car are off - one emblem is 3 inches higher than the other. None of the body panels line up. The right side of the body sits on the frame, they destroyed the original hood, and welded emblem holes shut and then tried to re-drill them out and left a gaping hole under the emblem. I had them put new doors on and when they gutted the old ones and built the new ones, they put the old wing window seals back, when I had provided new ones that were opened and out of the bag when I got the car back. Car was towed back with no body bolts - car could have come off of the truck while being towed back to me, this has been a year ago and I still cannot get them to fix their MESS.. The whole car is ruined, was better and worth more before they started. The owner laughed at me when I asked for my money back. All that cost was only for paint and the labor. I handed it to them on a platter and got it back in a mess! Seeking legal action now!!! What a disaster, he took advantage! What’s worse is that I had even more problems pointed out to me from another shop who was installing the exhaust. So many problems from this shop and not enough room to write about them. And they laugh at me, have not tried to come get the car or even inspect the issues since August 2013!!! DO NOT USE THIS SHOP!! They will take advantage and ruin your dreams. And continually ask for more money while they have the vehicle, for other costs.

Founded in 1985, Shepard's Service Center started as an automotive repair and gasoline service station in Finksburg, Maryland. In 1998, we decided to devote all of our time to automobile and light truck repair allowing us to meet more of our customer's needs. In 2010, we moved to a new convenient location, 3226 Baltimore Blvd. Finksburg, to better serve our customers. Our renovated repair facility is equipped with all of the latest diagnostic tools and equipment. Today, our highly qualified technicians continue to attend training institutions to maintain knowledge of the latest systems and their A.S.E. (Automotive Service Excellence) Certifications. These certifications include engine performance, computer diagnosis, anti-lock brake systems, suspensions, wheel alignments, vehicle emissions and many other areas concerning today's complex vehicles. We enjoy repairing automobiles and warranty all of our parts and labor. All makes and models, foreign or domestic, cars or light trucks, we have the diagnostic and repair systems for your vehicle.

1.0 star rating 7/10/2019 I dropped my 1982 VW off at Hartloves in August 23,2017 to have John get the engine running (as it was not running for 7years)if he could and get it roadworthy. After many months he and crew got the car running and contacted me so I went to MVA got tags ,insurance in February 2019. When coming to pick up vehicle the mechanic said he had it on the road doing 80 mph and ran like a top but ran the gas tank empty and the new fuel injection system and filters had to be cleaned and repaired/replaced. i went to the facility and inquired as to why they didn't replace fuel tank,oil filter before road testing and was told by John that NOW the engine is smoking. I chalked up after $1,000 into this that lets just rebuild the engine at my expense,replace gas tank and sending unit April 15,2019.As of now July 10,2019 have tried to contact John to no avail. My wife and I went to his office July 10,2019 where his secretary could not contact him or give us any information as to parts ordered,where the engine is rebuilt,time frame,looking at vehicle engine is out no new gas tank installed at this time, car sitting outside same place. I have all conversations recorded and will keep everyone posted as to resolution. Anyone can contact me 410-980-5881 if needed. Mike Gnip USMC Veteran

These guys do a good job. Had aproblem no other shop coulod figure out and these guys found it and had my car back the same day, They fixed it for $49.34. Wish I would have taken it there in the first place.

We have been located in Millersville Maryland for the last 20 years providing our customers with the best Auto Repair in the area. All of our technicians attend training to improve their skills and we have the best diagnostic equipment in Millersville. We provide our customers with piece of mind with a nationwide warranty and a 24k or 24 month warranty. We service all makes and models of cars and light trucks and also offer a fleet program. Give us a call or go on line to find out more about us, you will be glad you did. Thank you, Steve & Phil