Auto repair service near Hanover, MD

I have had Prestige Auto fix several things on my 2007 VW Rabbit. It has been a great experience. I was having trouble with my brakes which were suddenly not working or not braking all of the time. During the winter and ice, it was difficult to know at first if I hit ice or it was the brakes. Hasi did a test drive with me, and he could sense the problem. The brakes were fixed. Then,after an oil change, he noticed the fan on my car was running really loudly. (Yes, I had heard it, but didn't realize it was a problem.) I brought the car back and he put in a new fan. I feel like this is the first time I have had a mechanic I can trust -- and who also knows cars and really wants to make sure everything is working well. I am very happy with the service and also to keep my car up to par. I know I'm driving a safe car and that makes me happy! TAllen

Horrible!! They took 30k to paint my 1967 Chevelle and help in the restoration - My life savings and lifelong dream, just recovering from cancer! I disassembled and then reassembled for them. The car paint is peeling and reacting; the emblems on each of the car are off - one emblem is 3 inches higher than the other. None of the body panels line up. The right side of the body sits on the frame, they destroyed the original hood, and welded emblem holes shut and then tried to re-drill them out and left a gaping hole under the emblem. I had them put new doors on and when they gutted the old ones and built the new ones, they put the old wing window seals back, when I had provided new ones that were opened and out of the bag when I got the car back. Car was towed back with no body bolts - car could have come off of the truck while being towed back to me, this has been a year ago and I still cannot get them to fix their MESS.. The whole car is ruined, was better and worth more before they started. The owner laughed at me when I asked for my money back. All that cost was only for paint and the labor. I handed it to them on a platter and got it back in a mess! Seeking legal action now!!! What a disaster, he took advantage! What’s worse is that I had even more problems pointed out to me from another shop who was installing the exhaust. So many problems from this shop and not enough room to write about them. And they laugh at me, have not tried to come get the car or even inspect the issues since August 2013!!! DO NOT USE THIS SHOP!! They will take advantage and ruin your dreams. And continually ask for more money while they have the vehicle, for other costs.

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I had an issue with my the suspension and transaxle on my Range Rover HSE and Elite European Motors was able to replace my air suspension and correct an issue with my transaxle at a cost at a great price which saved me more than $1500 over what the dealer service quote, and they stand behind their work. Great experience!

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.

We provide customers with the very best service and attention to detail so that their experience is as pleasant and pain-free as possible. Our staff of highly trained technicians are committed to customer satisfaction. We accepts all types of insurance for your collision repair needs, just bring a copy of your insurance estimate, we will do our best to get your vehicle back on the road.

These guys know the Mercedes and BMW brands, and they provide excellent maintenance and service at prices WELL BELOW the dealership service center's price! AND I receive a comlimentary wash and vacuum of my 5 series at each visit. Instead of Silver Star, you should be called FIVE STARS!!!!!

I've been going to Marv & Mikes for over 20 years. I have never been disappointed. When I married, my husband was a "dealership " person. He finally became frustrated with prices and poor service. I'm glad to be back to using Marv & Mike. They never fail me.

I cannot say enough good things about this garage! Jasbir and his team of technicians are wonderful. As the reviewer Brian F. notes, they are very fast in turning around repairs, and Jasbir goes the extra mile to find you the best price for quality parts. The mechanics have been terrific in diagnosing (and triaging!) fixing problems with my aging car, and they have no problem telling me if an issue is something that needs to be done now, or can wait for my shallow pockets to save up for the work to be done. This an atmosphere where customers are appreciated and treated in a friendly and professional way. They have never tried to "upsell" me on any services, and, as a woman, it feels great to be respected as a garage customer. I will take my car nowhere else. PLEASE NOTE: there are two Exxons across the street from each other at this intersection of Rockville Pike and NIcholson Lane. This is the Exxon on the northbound side of the Pike, on the same side of the Pike as White Flint Mall, just past Jerry's Subs. Be sure to go to 11433! Phone number is 301-230-5650. (I keep some of their business cards in my wallet for when friends and colleagues need a garage!) Jasbir and his guys will greet you with a smile, and they'll get your car going again at a very price and with a remarkably fast turnaround. -- Melissa J., Bethesda, MD (very happy customer!)

“I was dissatisfied with the service provided as they failed to inform me about the need for a re-inspection. Upon returning, I was charged again for a new inspection because the initial one had expired. This caused inconvenience, as I couldn’t register my car at the MVA. Additionally, during the second inspection, they insisted on repairing a part of my vehicle that the dealer confirmed was not necessary. It seems they prioritize profit over genuine service, leaving me to cover costly repairs for something that isn’t even faulty.”and I have to bring my car i again to be re inspected so I hope this time pass and they don’t came out with something else !!