Auto repair service near Kensington, MD

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!

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When it comes to delivering new and used Honda vehicles and service to the Baltimore area, the Brown's Honda City team has you covered. Stop by our facility, conveniently located at 7160 Ritchie Highway in Glen Burnie, today.

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My father purchased a car from them recently. It was a good deal and they advised him to come immediately because they wouldn't be able to hold it much longer. He leaves work right away and purchases the car. He immediately goes to the gas station up the road and after he's done filling up, the car won't start. Luckily, his friend was with him and was able to jumpstart him. He managed to get the car home that evening and to work the next day. On his way home from work that evening, the car starts making noises and dies. He managed to get it into a parking lot. So he gets the car towed to a shop (and friend of the family) and told him that it needs a new transmission. My father called them and let them know what happened. They were not willing to negotiate at all. No exchange or reimbursement. My father even offered to pay for the labor if they purchased the parts but they refused. We are filing complaints with the BBB and will be taking legal action. Don't do business with these people.

This Gem of a human being wants to charge my daughter $349.00 to put a set of rear brakes on her car and it will be extra for rotors! I've NEVER seen anyone charge a price like this. It's a 2005 Monte Carlo and this is at least DOUBLE what it should cost to slap on a few brake pads. DON'T give this POS your business, save YOUR money Remove review