Auto repair service near Portage, MI

I been a customer here for 27yrs. They will always take care of you like family. They actually fix the issues that need fixing. And won’t tag on extra stuff to make money off you. Then will advise on things that will need some help in the future. A true business of integrity and caring.

I brought a car in for a fuel tank leak and did not specify a budget. Weeks go by and I finally call and get someone on the phone. They inform me the repair won't be pretty because it's an old michigan car and suggests a patch job. I would like the repair but if a patch gets me back on the road then cool. Nope. 2 months later I finally get someone on the phone who tells my they "aren't gonna be able" to fix my car. I flatbed it home and fine no attempt at either the repair or the patch job they suggested themselves. 0 stars. Fecken 0.

great service

Phil Walters Auto has been proudly serving Battle Creek since 2010. Our team of certified technicians, led by Service Manager Raymond Page, would be happy to handle your complete auto care needs.

Chapman Automotive got me in sooner than most automotive shops in the greater Kalamazoo area, by 2 weeks! I was trying to beat the cold weather and get my entire driveline serviced, belts and seals looked over too. I was given an estimate that was much lower than other shops gave me, and I took the leap. I was overly impressed by the speed of getting my vehicle in, the cost of total repairs and the way the owner, John Chapman’s, demeanor was. He spoke with respect, familiarity and was kind. He stood back his work, something you don’t always see, with a long warranty on parts and national coverage warranties that I could use if I traveled and had car troubles. Definitely will return!

I have been here twice. Once for muffler service and once for A/C service. I have not been disapointed in any way. I can't say that about a couple of other places I have been (and will never go back to).

John provided great mobile brake repair and service at my place of work - cost and time efficient.

Last summer repair was made to one of my vehicles, and the very next day, the piece that they welded broke. I was very upset, but I ended up selling the vehicle and did not have time to bring it back into them. This fall a different vehicle was getting loud, and so I decided that I would give them another chance. Dumb move on my part. When putting my car on the lift, they damaged my vehicle. They mad a repair to the vehicles muffler. Well the noise and vibrations were better but still bad, and they continued to worsen each week. Not only was the muffler still loud and growing louder, but now it also started to leak. They refused to look at it. I took it to another shop who informed me that the welds done by Muffler Man were done improperly and leak. I was not surprised to say the least. I will never be back to this location and deeply regret ever darkening their door in the first place.