Auto repair service near Albertville, MN

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Working with Dewey's team is great. I have been bringing my vehicles to Genes for 25 plus years. They only charge for what they repair. They only repair what needs to be repaired and they charge a reasonable rate.

Tim built a custom dual exhaust for my BMW. It is by far one of the best systems that I have seen. Tim now does all my automotive service work.

I would not buy a car from them. I purchased a car, which they advertised as a low mileage, dependable car and since I have purchased it I have had nothing but problems with it. They were not interested in helping me out at all. In addition it took over 4 months to get the title, infact I am still waiting for the title.

I have a 2000 Chevy Blazer and had the SES Light flashing. Using my scanner I found that it was a P0306 Error for misfire in the #6 cylinder. I heard bad things about this shop but being I just moved and that was several years ago that I heard the bad reviews, they were closer (7 miles) than my trusted mechanic (35 miles) I took it there since I was leary of that drive. They billed me $100 for the diagnostic and said that I needed a new CPI Unit for just over $1,000. I couldnt do it at the time so I waited on the repair. When I went to leave, my vehicle wouldnt even start now, found out that they did not properly hook my battery back up. After tightening the battery I went home. I made some calls to price shop the repair costs. I called my trusted shop and another location I have gone to before. They both quoted me over $250 less for the repair but both stated they had serious reservations with that diagnosis. I just brought my vehicle up to my trusted dealership a few days a go to have them look at it. They did the diagnosis and said that it was 1 bad spark plug and 1 bad injector. They also recommended having a general fuel system cleaning to get the other injectors clean before they clog up too. For the new spark plug, new injector, fuel system cleaning AND diagnosis I only paid $540. Boy I wish I had my $100 back for that bogus diagnosis. Stay away from this dealer as they will give you a faulty diagnosis for repairs that arent needed or do way more than what is needed (like replace a whole system when only 1 part is needed).