Auto repair service near Big Lake, MN

My muffler was noisy and needed to be replaced. The work was done in a timely manner and within the estimate, however, the exhaust noise is still noisy. Don’t know if it’s the replacement muffler or where the muffler is clamped to the existing tailpipe, but either way, it’s not good.

High quality auto repair in Plymouth MN

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

They charged me $1,600 for a new radiator that took them only minutes to install! Their prices are way too high.

We, at Certified Auto Repair, are Automotive Service Professionals you can trust! Serving the automotive needs of Spring Park, Mound, the Twin Cities; Minneapolis/St. Paul and the neighboring communities, our technicians are Factory Trained and ASE certified. We use the latest Factory tools and equipment when servicing your vehicle. We are one of only a few shops in the state trained to reprogram the many computer modules on today's vehicles using only factory specific tooling thereby eliminating many tough to find problems with factory rewritten software for your vehicle. We also specialize in CHECK ENGINE LIGHT repairs and offer a complete menu of competitive Services including: Brakes, Shocks, Suspension, Tires, Alignment, Fuel system cleaning, Transmission Service, Heavy Line Engine Repairs, Coolant Flush, Air Conditioning Service, oil changes and many more services. We take pride in offering our customers quality service and repair at a fair price with same day service on most items. We also offer Free Loaner Cars for your convenience.

Trust worthy folks over there at Golden Valley Tire, Ryan has always been a great help in prioritizing what needs to be done and what can wait.

Tim built a custom dual exhaust for my BMW. It is by far one of the best systems that I have seen. Tim now does all my automotive service work.

I would not buy a car from them. I purchased a car, which they advertised as a low mileage, dependable car and since I have purchased it I have had nothing but problems with it. They were not interested in helping me out at all. In addition it took over 4 months to get the title, infact I am still waiting for the title.

Working with Dewey's team is great. I have been bringing my vehicles to Genes for 25 plus years. They only charge for what they repair. They only repair what needs to be repaired and they charge a reasonable rate.